techwiki.lowellschools.com

Voice mail (provided by Avaya Audix)

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• Your classroom will have one phone with a 4 digit extension number and the same 4 digit voice mail extension.
• During teaching times your phone is set to go directly to voice mail so as to not disrupt the class. (the office can call “Priority” and bypass this)
• We recommend (and some buildings require) you check your voice mail before the end of the day, each day.

To Check Your Voice Mail:

* Note, if you are a new staff member or just had your voicemail password setup/reset - your default password is 616

1. On your phone, press the Voicemail/Message button or dial 2525 if your phone does not have a dedicated button.
2. Follow the spoken instructions; Enter your extension followed by the # key. Then your password followed by the # key.
3. Once you are in, you press the 2 button to get your messages and then press 0 to hear it. If you would like to delete it, press *3.

To Change your Voice Mail:
!!You will need to follow both set of instructions below!!

RECORDED NAME (The voice you hear when you log in to voicemail)

• Dial: Voice Mail (2525)
• Enter Your Ext Number (this always begins with a 2 or a 5 – Example: 2888) Then, #
• Enter Your Password, Then #
• Press 5
• Press 5 Again to Record a name
• It Will Then Guide You Through The Rest

Hang Up The Phone

GREETING (What others/parents hear when your voicemail answers)

• Dial: Voice Mail (2525)
• Enter Your Ext Number (this always begins with a 2 – Example: 2888) Then, #
• Enter Your Password, Then #
• Then Press 3 To Administer Personal Greeting
• Then Press 1 To Change/Edit Personal Greeting
• Then Press 1 For The Greeting Number
• Then Press 1 To Record a New Greeting
• It Will Then Guide You Through The Rest

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intuityt_audixr_messaging_at-a-glance.pdf

This document will help guide you through the voice-mail menus from your phone after voice-mail is fully setup.
intuityt_audixr_messaging_wallet_card.pdf

This document you can print as a quick reference guide to the voice-mail menus after voice-mail is fully setup.
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