This shows you the differences between two versions of the page.
Both sides previous revision Previous revision Next revision | Previous revision Next revision Both sides next revision | ||
terminal_services [2018/10/22 14:34] admin |
terminal_services [2021/08/25 14:27] jasonw |
||
---|---|---|---|
Line 3: | Line 3: | ||
---- | ---- | ||
- | Terminal Service connections are available by visiting [[http://tsrv.lowellschools.com|http://ts.lowellschools.com]] and provide remote access to many of your LAS applications and files. Please visit [[http://ts.lowellschools.com|http://ts.lowellschools.com]] for connection links.\\ | + | Terminal Service connections are available and provide remote access to many of your LAS applications and files. Please visit [[http://ts.lowellschools.com|http://ts.lowellschools.com]] for connection links.\\ |
\\ | \\ | ||
What is "Terminal Services" ? Click [[http://en.wikipedia.org/wiki/Remote_Desktop_Services|HERE]] for a description and explanation.\\ | What is "Terminal Services" ? Click [[http://en.wikipedia.org/wiki/Remote_Desktop_Services|HERE]] for a description and explanation.\\ | ||
Line 28: | Line 28: | ||
[[http://ts.lowellschools.com|http://ts.lowellschools.com]] or do a google search for your computers' OS 'terminal server client'.\\ | [[http://ts.lowellschools.com|http://ts.lowellschools.com]] or do a google search for your computers' OS 'terminal server client'.\\ | ||
\\ | \\ | ||
+ | **Question –>** "I have a MAC and cannot connect"\\ | ||
+ | **Answer –>** Make sure your MAC device has a "RDP" or a "Remote Desktop Protocol" app installed (such as [[https://apps.apple.com/us/app/microsoft-remote-desktop-10/id1295203466?mt=12|https://apps.apple.com/us/app/microsoft-remote-desktop-10/id1295203466?mt=12]] ) . If not, install that then download and launch one of the terminal server links. If the links do not work still, try manually launching the RDP software then open a remote session to → "vm-ts-01.lowellschools.com" (without the quotes). You could also try server → vm-ts-02.lowellschools.com | ||
+ | |||
**Question →** **"That is not my user name that is shown"?:** \\ | **Question →** **"That is not my user name that is shown"?:** \\ | ||
**Answer →** You may need to change the username that is shown to match your LAS username - this is normal.\\ | **Answer →** You may need to change the username that is shown to match your LAS username - this is normal.\\ |