User Tools

Site Tools


technology_help_procedures

This is an old revision of the document!


Help Procedures

At Lowell Area Schools, we utilize an electronic technology help desk application called sysaid.


Sysaid (Tech Request)

  • Please use this system for any and all technology related assistance.
  • No problem is too big or too small for a tech request.
  • Here are two ways that can be done…

Double click the “Technology Help Desk” Icon on your desktop.

If you are at home this link; http://lowellareaschools.sysaidit.com/Login.jsp


When your computer is down

Please use another staff or lab computer in your building to access Sysaid.


When your printer is out of ink

Please contact MOS (800-442-9070). or click here http://www.mos-xerox.com/supplies/


Student Password Issues

If a student cannot remember his/her password, you can simply look it up in Infinite Campus under the “Password” tab.

technology_help_procedures.1544203055.txt.gz · Last modified: 2018/12/07 12:17 by jasonw