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technology_help_procedures
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technology_help_procedures [2018/03/29 14:27] jasonw |
technology_help_procedures [2018/12/07 13:52] (current) civiadmin |
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| **<font 22px/inherit;;inherit;;inherit>Help Procedures</font>** | **<font 22px/inherit;;inherit;;inherit>Help Procedures</font>** | ||
| - | [[:sysaid|At Lowell Area Schools, we utilize an electronic technology help desk application called sysaid]]. | + | [[:sysaid|At Lowell Area Schools, we utilize an electronic technology helpdesk application called sysaid]]. |
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| ===== Sysaid (Tech Request) ===== | ===== Sysaid (Tech Request) ===== | ||
| - | * <font 16px/inherit;;inherit;;inherit>Please use this system for any and **all** technology related assistance.</font> | + | * <font 16px/inherit;;inherit;;inherit>Please use this system for any and **all** technology-related assistance.</font> |
| * <font 16px/inherit;;inherit;;inherit>No problem is too big or too small for a tech request.</font> | * <font 16px/inherit;;inherit;;inherit>No problem is too big or too small for a tech request.</font> | ||
| - | * <font 16px/inherit;;inherit;;inherit>Here are three ways that can be done…</font> | ||
| - | - <font 16px/inherit;;inherit;;inherit>Double click the "Technology Help Desk" Icon on your desktop.</font> | + | <font 16px/inherit;;inherit;;inherit>Simply double click the "Technology Help Desk" Icon on your desktop.</font> |
| - | - <font 16px/inherit;;inherit;;inherit>Press the f11 key on your staff computer keyboard.</font> | + | |
| - | - [[http://lowellareaschools.sysaidit.com/Login.jsp|Follow this link; http://lowellareaschools.sysaidit.com/Login.jsp]] | + | [[http://lowellareaschools.sysaidit.com/Login.jsp|If you are at home, use this link; http://lowellareaschools.sysaidit.com/Login.jsp]] |
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| ===== When your printer is out of ink ===== | ===== When your printer is out of ink ===== | ||
| - | [[http://www.mos-xerox.com/supplies/|Please contact MOS (800-442-9070). or click here http://www.mos-xerox.com/supplies/]] | + | Please contact MOS (800-442-9070). or [[http://www.mos-xerox.com/supplies/|click here http://www.mos-xerox.com/supplies/]] |
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technology_help_procedures.1522348055.txt.gz · Last modified: 2018/03/29 14:27 by jasonw
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