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technology_help_procedures [2018/03/27 12:28]
jasonw
technology_help_procedures [2018/12/07 13:47]
civiadmin
Line 9: Line 9:
 ===== Sysaid (Tech Request) ===== ===== Sysaid (Tech Request) =====
  
-  * <font 16px/​inherit;;​inherit;;​inherit>​Please use this system for any technology related assistance.</​font>​+  * <font 16px/​inherit;;​inherit;;​inherit>​Please use this system for any and **all** ​technology-related assistance.</​font>​
   * <font 16px/​inherit;;​inherit;;​inherit>​No problem is too big or too small for a tech request.</​font>​   * <font 16px/​inherit;;​inherit;;​inherit>​No problem is too big or too small for a tech request.</​font>​
-  * <font 16px/​inherit;;​inherit;;​inherit>​Here are three ways that can be done…</​font>​ 
  
-  - <font 16px/​inherit;;​inherit;;​inherit>​Double ​click the "​Technology Help Desk" Icon on your desktop.</​font>​ +<font 16px/​inherit;;​inherit;;​inherit>​Simply double ​click the "​Technology Help Desk" Icon on your desktop.</​font>​ 
-  - <font 16px/​inherit;;​inherit;;​inherit>​Press the f11 key on your staff computer keyboard.</​font>​ + 
-  ​- ​[[http://​lowellareaschools.sysaidit.com/​Login.jsp|Enter the following URL into any browser; http://​lowellareaschools.sysaidit.com/​Login.jsp]]+[[http://​lowellareaschools.sysaidit.com/​Login.jsp|If you are at home, use this link; http://​lowellareaschools.sysaidit.com/​Login.jsp]]
  
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 ===== When your printer is out of ink ===== ===== When your printer is out of ink =====
  
-[[http://​www.mos-xerox.com/​supplies/​|Please contact MOS (800-442-9070). or click here http://​www.mos-xerox.com/​supplies/​]]+Please contact MOS (800-442-9070). or [[http://​www.mos-xerox.com/​supplies/​|click here http://​www.mos-xerox.com/​supplies/​]]
  
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 <font 16px/​inherit;;​inherit;;​inherit>​If a student cannot remember his/her password, you can simply look it up in Infinite Campus under the "​Password"​ tab.</​font>​ <font 16px/​inherit;;​inherit;;​inherit>​If a student cannot remember his/her password, you can simply look it up in Infinite Campus under the "​Password"​ tab.</​font>​
  
-{{tag>​help sysaid tech_request work_request ​ink student_password}}+{{tag>​help ​ink student_password ​sysaid tech_request work_request}}
  
  
technology_help_procedures.txt · Last modified: 2018/12/07 13:52 by civiadmin