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novell_messenger_faq_alerts_how-to [2018/03/15 13:42]
127.0.0.1 external edit
novell_messenger_faq_alerts_how-to [2020/08/15 21:54] (current)
civiadmin
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-== Novell ​Messenger FAQ == +<font 22px/​inherit;;​inherit;;​inherit>​**Groupwise ​Messenger FAQ**</​font>​ 
-\\  You can always launch ​Novell ​Messenger using the icon found in your Staff Applications. ​Icon looks like -> {{::​1475423756763369.jpg?​nolink&​34}}\\ \\  ​Messenger provides quick real-time communication with one or more colleges. ​Novell ​Messenger can be used on mobiles devices and computers.\\ \\  Messenger is pre-installed onto your LAS staff computer. When you login to your computer, Messenger will auto launch and prompt you for your login. Once you save your login credentials,​ it will auto-launch in the back group. If for whatever reason you do not have Messenger installed onto your staff computer, you can install it from your Staff Applications,​ INSTALLERS folder.\\ \\  For mobile devices, ​goto your devices respective app store and search for "Novell ​Messenger"​. After installed and opened, enter in your normal network login and password. For the server address, put in -> https://​m.lowellschools.com:​8300 ​. When setting up the app, the server and port on separate lines. For this occurrence, the server = **m.lowellschools.com** and the port is **8300**.\\ \\ \\ \\ \\  + 
-===== Commonly Ask Questions and How-To's===== +---- 
-\\ + 
 +\\ 
 +You can always launch ​Groupwise ​Messenger using the icon found in your Staff Applications. 
 + 
 +Messenger provides quick real-time communication with one or more colleges. ​Groupwise ​Messenger can be used on mobiles devices and computers.\\ 
 +\\ 
 +Messenger is pre-installed onto your LAS staff computer. When you log in to your computer, Messenger will auto-launch and prompt you for your login. (First time you will need to say YES to the certificate question if asked). Once you save your login credentials,​ it will auto-launch in the background. 
 + 
 +If for whatever reason you do not have Messenger installed onto your staff computer, you can install it from your Staff Applications,​ INSTALLERS folder.\\ 
 +\\ 
 +For mobile devices, ​go to your devices respective app store and search for "Groupwise ​Messenger" ​(Made by Micro Focus). After installed and opened, enter your normal network login and password. When setting up the app, the server and the port are on separate lines. For this occurrence, the server = **m.lowellschools.com** and the port is **8300**. ​If on one line, enter → [[https://​m.lowellschools.com:​8300|http://​m.lowellschools.com:​8300]] . 
 + 
 +To Download The Messenger Client for Any Device go to  ->  [[http://​m.lowellschools.com:​8300|http://​m.lowellschools.com:​8300]] and download the client. 
 + 
 +When logging in to the PC,MAC or Linux client, use the following settings (Click ADVANCED to see these settings):\\ 
 +{{https://​techwiki.lowellschools.com//​lib/​plugins/​ckgedit/​fckeditor/​userfiles/​image/​messenger-settings.jpg?​nolink&​415x100}}\\ 
 + 
 +\\ 
 +**Commonly Ask Questions and How-Tos:**
 ==== Disabling Messenger Alerts: ==== ==== Disabling Messenger Alerts: ====
 +
 === Problem: You keep getting GroupWise Messenger alerts on your computer and you wish to disable these. === === Problem: You keep getting GroupWise Messenger alerts on your computer and you wish to disable these. ===
-\\ +
 === Solution: To disable alert messages from GroupWise messenger, === === Solution: To disable alert messages from GroupWise messenger, ===
- 1. Log in to GroupWise messenger.\\ ​ 2. From the Tools menu select Options.\\ ​ 3. In the left column select Alerts.\\ ​ 4. Uncheck Display Alert in the Notifications of Events window.\\ ​ 5. Repeat step 4 for any additional Alerts you wish to turn off or on. These will disable Alert messages and notifications that you get when a contact comes online or goes offline\\ \\ \\ **Disable Messenger Auto-Start at Login:**\\ + 
 +1. Log in to GroupWise messenger.\\ 
 +2. From the Tools menu select Options.\\ 
 +3. In the left column select Alerts.\\ 
 +4. Uncheck Display Alert in the Notifications of Events window.\\ 
 +5. Repeat step 4 for any additional Alerts you wish to turn off or on. These will disable Alert messages and notifications that you get when a contact comes online or goes offline\\ 
 +\\ 
 +\\ 
 +**Disable Messenger Auto-Start at Login:**
 === Problem: You do not want Messenger to auto-start when you login however it does. === === Problem: You do not want Messenger to auto-start when you login however it does. ===
-=== Solution: Open Messenger, ​goto Tools - Options then uncheck "Run Novell Messenger when Windows starts"​ option under the General section. Click OK and then the next time you login, Messenger will not auto-start. === + 
-\\ \\ \\ \\ \\+=== Solution: Open Messenger, ​go to Tools - Options then uncheck "Run Novell Messenger when Windows starts"​ option under the General section. Click OK and then the next time you log in, Messenger will not auto-start. === 
 + 
 +\\ 
 +{{tag>​message}} 
 + 
novell_messenger_faq_alerts_how-to.1521135778.txt.gz · Last modified: 2018/03/15 13:42 by 127.0.0.1