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novell_messenger_faq_alerts_how-to [2019/07/25 11:04]
jpelletier
novell_messenger_faq_alerts_how-to [2020/08/15 21:54]
civiadmin
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-<font 22px/​inherit;;​inherit;;​inherit>​**Novell ​Messenger FAQ**</​font>​+<font 22px/​inherit;;​inherit;;​inherit>​**Groupwise ​Messenger FAQ**</​font>​
  
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-You can always launch ​Novell ​Messenger using the icon found in your Staff Applications.+You can always launch ​Groupwise ​Messenger using the icon found in your Staff Applications.
  
-Messenger provides quick real-time communication with one or more colleges. ​Novell ​Messenger can be used on mobiles devices and computers.\\+Messenger provides quick real-time communication with one or more colleges. ​Groupwise ​Messenger can be used on mobiles devices and computers.\\
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 Messenger is pre-installed onto your LAS staff computer. When you log in to your computer, Messenger will auto-launch and prompt you for your login. (First time you will need to say YES to the certificate question if asked). Once you save your login credentials,​ it will auto-launch in the background. Messenger is pre-installed onto your LAS staff computer. When you log in to your computer, Messenger will auto-launch and prompt you for your login. (First time you will need to say YES to the certificate question if asked). Once you save your login credentials,​ it will auto-launch in the background.
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 If for whatever reason you do not have Messenger installed onto your staff computer, you can install it from your Staff Applications,​ INSTALLERS folder.\\ If for whatever reason you do not have Messenger installed onto your staff computer, you can install it from your Staff Applications,​ INSTALLERS folder.\\
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-For mobile devices, go to your devices respective app store and search for "Novell ​Messenger"​. After installed and opened, enter in your normal network login and password. For the server ​addressput in → [[https://​m.lowellschools.com:​8300|https://​m.lowellschools.com:​8300]] . When setting up the appthe server, and port on separate lines. For this occurrence, the server = **m.lowellschools.com** and the port is **8300**.+For mobile devices, go to your devices respective app store and search for "Groupwise ​Messenger" ​(Made by Micro Focus). After installed and opened, enter your normal network login and password. When setting up the app, the server and the port are on separate lines. For this occurrence, ​the server ​= **m.lowellschools.com** and the port is **8300**. If on one lineenter → [[https://​m.lowellschools.com:​8300|http://​m.lowellschools.com:​8300]] . 
 + 
 +To Download The Messenger Client for Any Device go to  ->  [[http://​m.lowellschools.com:​8300|http://​m.lowellschools.com:​8300]] and download the client. 
 + 
 +When logging in to the PC,MAC or Linux clientuse the following settings (Click ADVANCED to see these settings):​\\ 
 +{{https://​techwiki.lowellschools.com//​lib/​plugins/​ckgedit/​fckeditor/​userfiles/​image/​messenger-settings.jpg?​nolink&​415x100}}\\
  
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 === Solution: Open Messenger, go to Tools - Options then uncheck "Run Novell Messenger when Windows starts"​ option under the General section. Click OK and then the next time you log in, Messenger will not auto-start. === === Solution: Open Messenger, go to Tools - Options then uncheck "Run Novell Messenger when Windows starts"​ option under the General section. Click OK and then the next time you log in, Messenger will not auto-start. ===
  
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