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novell_messenger_faq_alerts_how-to [2018/03/15 13:42]
127.0.0.1 external edit
novell_messenger_faq_alerts_how-to [2019/07/25 11:04]
jpelletier
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-== Novell Messenger FAQ == +<font 22px/​inherit;;​inherit;;​inherit>​**Novell Messenger FAQ**</​font>​ 
-\\  You can always launch Novell Messenger using the icon found in your Staff Applications. ​Icon looks like -> {{::​1475423756763369.jpg?​nolink&​34}}\\ \\  ​Messenger provides quick real-time communication with one or more colleges. Novell Messenger can be used on mobiles devices and computers.\\ \\  Messenger is pre-installed onto your LAS staff computer. When you login to your computer, Messenger will auto launch and prompt you for your login. Once you save your login credentials,​ it will auto-launch in the back group. If for whatever reason you do not have Messenger installed onto your staff computer, you can install it from your Staff Applications,​ INSTALLERS folder.\\ \\  For mobile devices, ​goto your devices respective app store and search for "​Novell Messenger"​. After installed and opened, enter in your normal network login and password. For the server address, put in -> https://​m.lowellschools.com:​8300 . When setting up the app, the server and port on separate lines. For this occurrence, the server = **m.lowellschools.com** and the port is **8300**.\\ \\ \\ \\ \\  + 
-===== Commonly Ask Questions and How-To's===== +---- 
-\\ + 
 +\\ 
 +You can always launch Novell Messenger using the icon found in your Staff Applications. 
 + 
 +Messenger provides quick real-time communication with one or more colleges. Novell Messenger can be used on mobiles devices and computers.\\ 
 +\\ 
 +Messenger is pre-installed onto your LAS staff computer. When you log in to your computer, Messenger will auto-launch and prompt you for your login. (First time you will need to say YES to the certificate question if asked). Once you save your login credentials,​ it will auto-launch in the background. 
 + 
 +If for whatever reason you do not have Messenger installed onto your staff computer, you can install it from your Staff Applications,​ INSTALLERS folder.\\ 
 +\\ 
 +For mobile devices, ​go to your devices respective app store and search for "​Novell Messenger"​. After installed and opened, enter in your normal network login and password. For the server address, put in → [[https://​m.lowellschools.com:​8300|https://​m.lowellschools.com:​8300]] . When setting up the app, the serverand port on separate lines. For this occurrence, the server = **m.lowellschools.com** and the port is **8300**. 
 + 
 +\\ 
 +**Commonly Ask Questions and How-Tos:**
 ==== Disabling Messenger Alerts: ==== ==== Disabling Messenger Alerts: ====
 +
 === Problem: You keep getting GroupWise Messenger alerts on your computer and you wish to disable these. === === Problem: You keep getting GroupWise Messenger alerts on your computer and you wish to disable these. ===
-\\ +
 === Solution: To disable alert messages from GroupWise messenger, === === Solution: To disable alert messages from GroupWise messenger, ===
- 1. Log in to GroupWise messenger.\\ ​ 2. From the Tools menu select Options.\\ ​ 3. In the left column select Alerts.\\ ​ 4. Uncheck Display Alert in the Notifications of Events window.\\ ​ 5. Repeat step 4 for any additional Alerts you wish to turn off or on. These will disable Alert messages and notifications that you get when a contact comes online or goes offline\\ \\ \\ **Disable Messenger Auto-Start at Login:**\\ + 
 +1. Log in to GroupWise messenger.\\ 
 +2. From the Tools menu select Options.\\ 
 +3. In the left column select Alerts.\\ 
 +4. Uncheck Display Alert in the Notifications of Events window.\\ 
 +5. Repeat step 4 for any additional Alerts you wish to turn off or on. These will disable Alert messages and notifications that you get when a contact comes online or goes offline\\ 
 +\\ 
 +\\ 
 +**Disable Messenger Auto-Start at Login:**
 === Problem: You do not want Messenger to auto-start when you login however it does. === === Problem: You do not want Messenger to auto-start when you login however it does. ===
-=== Solution: Open Messenger, ​goto Tools - Options then uncheck "Run Novell Messenger when Windows starts"​ option under the General section. Click OK and then the next time you login, Messenger will not auto-start. === + 
-\\ \\ \\ \\ \\+=== Solution: Open Messenger, ​go to Tools - Options then uncheck "Run Novell Messenger when Windows starts"​ option under the General section. Click OK and then the next time you log in, Messenger will not auto-start. === 
 + 
 +\\ 
 +\\ 
 +\\ 
 +{{tag>​message}} 
 +