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mobile_iprint [2021/11/17 13:42]
admin [Troubleshooting]
mobile_iprint [2022/01/21 14:19]
jasonw
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 **QUICK SETUP GUIDE:** \\ **QUICK SETUP GUIDE:** \\
-1 - Install "Micro Focus iPrint" ​(//formally known as Novell iPrint//​) ​from Apple Apps Store. Configure it to use the server "​iprint-app.lowellschools.com"​ <no quotes> and log in using your Novell login and password. \\ +1 - Install "Micro Focus iPrint"​ from Apple Apps Store. Configure it to use the server "**iprint-app.lowellschools.com**" <no quotes> and log in using your Novell login and password. \\ 
-2 - When you print from within any iOS app, choose either ​AirPrint ​and select the appropriate printer OR use the "Open In" feature and choose Micro Focus iPrint. The Open In feature is not available on all applications ​but more reliable than AirPrint, therefore different ​apps will use different printing methods (see below for more information on this or see the Micro Focus iPrint User Guide link above). ​\\  \\ +2 - When you print from within any iOS app, choose either ​iPrint (IF IT IS AN OPTION) ​and select the appropriate printer OR use the "Share" feature and choose ​to "Open With" ​Micro Focus iPrint. The "Open With" ​feature is not available on all applications. Different ​apps will use different printing methods (see below for more information on this or see the Micro Focus iPrint User Guide link above).
-Detailed Instructions for iOS: \\ +
-Printing from an iOS device is accomplished two different ways, depending on if the app supports the Open In feature . Some apps with therefore use AirPrint and others that support the Open In feature will use the app Micro Focus iPrint, found in the Apple Apps Store. The Open In feature is displayed in different ways depending on the application. The Open In icon is usually represented as a piece of paper (or a square) with an arrow pointing away from it. \\  \\ +
-Some iOS Apps which use AirPrint are:+
  
 +3 - **Choosing "​Print"​ from ANY iOS app will result in ERRORS and will not print. You must use "​iPrint"​.** \\  \\
 +Some iOS Apps which use the "Open With" option are: {{http://​cdn.onlinewebfonts.com/​svg/​img_292248.png?​nolink&​25x35}}
 +
 +  * Google Docs → … → Share & Export → Send a copy → PDF → iPrint
   * Camera   * Camera
   * Notes   * Notes
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   * Dropbox   * Dropbox
  
-Note 1: Not all apps are listed. \\ +Some iOS Apps are known to work with the Novell iPrint App:
-Note 2: The following ​iOS Apps are known to work with the Novell iPrint App:+
  
 +  * SnapType
   * Adobe Reader   * Adobe Reader
   * Attachments in Mail app (except for photos)   * Attachments in Mail app (except for photos)
   * Additional apps as support is provided   * Additional apps as support is provided
  
- \\ + ​\\ ​**For Android devices:**
-It is recommended to install the Micro Focus iPrint App and configure it to connect to server iprint-app.lowellschools.com . Within the app, you can choose which printers you want to save as favorites. +
- +
-===== For Android devices: ​=====+
  
 1 - From the Android Play Store, locate and install the "Micro Focus iPrint"​ app. Set it up to use "​iprint-app.lowellschools.com"​ as the server <no quotes> and login using your Novell login and password. 1 - From the Android Play Store, locate and install the "Micro Focus iPrint"​ app. Set it up to use "​iprint-app.lowellschools.com"​ as the server <no quotes> and login using your Novell login and password.
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 3 - Open a document that you want to print. Tap the option button, then tap Share (Some apps might have a Send, Send to, or Export option rather than Share). 3 - Open a document that you want to print. Tap the option button, then tap Share (Some apps might have a Send, Send to, or Export option rather than Share).
  
-4 - Select to Share with Novell iPrint, select which printer from your favorite printers page, then tap Print. (Note, if you do not see any printers, remember from step #2 you have must star which ones you want to have available)\\ +4 - Select to Share with Novell iPrint, select which printer from your favorite printers page, then tap Print. (Note, if you do not see any printers, remember from step #2 you have must star which ones you want to have available) \\  \\
-\\+
 NOTE: Tip for printing items such as email → First select and save the email to your phones local storage. Then using a file explorer app (we recommend "ES File Explorer"​) locate the file, select it and choose the option Share. Share with Novell iPrint app to print files, pictures etc. NOTE: Tip for printing items such as email → First select and save the email to your phones local storage. Then using a file explorer app (we recommend "ES File Explorer"​) locate the file, select it and choose the option Share. Share with Novell iPrint app to print files, pictures etc.
  
-=====\\+===== \\
 For Printing Photos using the Novell iPrint app: For Printing Photos using the Novell iPrint app:
  
-Launch the Novell iPrint App, if not install search the Apple or Android store to install.\\ +Launch the Novell iPrint App, if not install search the Apple or Android store to install. \\ 
-1 - Set it up to use "​iprint-app.lowellschools.com"​ as the server <no quotes> and login using your Novell login and password.\\ +1 - Set it up to use "​iprint-app.lowellschools.com"​ as the server <no quotes> and login using your Novell login and password. \\ 
-2 - If you have not selected any favorite printers yet, do so by clicking on printers option and then the + symbol (located in upper left corner) to add a printer. From the list select to star your favorite printers that you want available to print to. When done press back to goto the main home screen of the iPrint App\\ +2 - If you have not selected any favorite printers yet, do so by clicking on printers option and then the + symbol (located in upper left corner) to add a printer. From the list select to star your favorite printers that you want available to print to. When done press back to goto the main home screen of the iPrint App \\ 
-3 - From the home screen of the Novell iPrint app, click on Photos.\\+3 - From the home screen of the Novell iPrint app, click on Photos. \\
 4 - Choose the photo you want to print. Tap the Print icon in the upper-right corner, select your printer and option then click Print to print photo. 4 - Choose the photo you want to print. Tap the Print icon in the upper-right corner, select your printer and option then click Print to print photo.
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