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mobile_iprint [2018/03/28 12:27]
jasonw
mobile_iprint [2022/01/21 14:16]
jasonw
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 ---- ----
  
-=====   ​For Lowell managed Chromebook / Chromebox devices: ​   =====+===== For Lowell managed Chromebook / Chromebox devices: =====
  
   - Login to the Chromebook or Chromebox using your @lowelleducation.com account.   - Login to the Chromebook or Chromebox using your @lowelleducation.com account.
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   - Choose a printer from the list and click to install it. (IF CLICKING DOES NOTHING, THEN PRESS THE REFRESH BUTTON (F3) ON THE KEYBOARD AND TRY AGAIN)   - Choose a printer from the list and click to install it. (IF CLICKING DOES NOTHING, THEN PRESS THE REFRESH BUTTON (F3) ON THE KEYBOARD AND TRY AGAIN)
   - That's it. When you select to print something, you will need to click "​Change"​ then choose your printer.   - That's it. When you select to print something, you will need to click "​Change"​ then choose your printer.
 +  - IF after doing this and when you print, but nothing comes out of the printer; Please delete or trash the printer and re install it.
  
-* If you get a small message saying '"​Your connection is not private",​ click [[:​home|HERE]] ​\\ + \\ 
-NOTE: Students and staff may need to reinstall the printer if they use an different chromebook device each time. It will stay on any device they already installed it onto.+NOTE: Students and staff may need to reinstall the printer if they use different chromebook device each time. It will stay on any device they already installed it onto. 
 + 
 +[[https://​docs.google.com/​document/​d/​1gjTCImxjFXqgKuuPVUkGJR6rdES8mCkQIAek85KpSho/​edit?​usp=sharing|Google Doc with instructions and pictures]]
  
-=====   ​For Personal Chromebook devices ​  ​=====+===== For Personal Chromebook devices =====
  
  \\  \\
 To print from any non LAS managed Chromebook, use the "Micro Focus iPrint"​ extension from the Chrome Web Store To print from any non LAS managed Chromebook, use the "Micro Focus iPrint"​ extension from the Chrome Web Store
  
-  -  Login to your chromebook using your lowelleducation account.+  - Login to your chromebook using your lowelleducation account.
   - You will first need to install the iPrint extension from the chrome web store.   - You will first need to install the iPrint extension from the chrome web store.
   - Once installed, go to [[https://​iprint-app.lowellschools.com/​ipp|http://​iprint-app.lowellschools.com/​ipp]] then find and click to install the printer(s) you want.   - Once installed, go to [[https://​iprint-app.lowellschools.com/​ipp|http://​iprint-app.lowellschools.com/​ipp]] then find and click to install the printer(s) you want.
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 **QUICK SETUP GUIDE:** \\ **QUICK SETUP GUIDE:** \\
-1 - Install "Micro Focus iPrint" ​(//formally known as Novell iPrint//​) ​from Apple Apps Store. Configure it to use the server "​iprint-app.lowellschools.com"​ <no quotes> and log in using your Novell login and password. \\ +1 - Install "Micro Focus iPrint"​ from Apple Apps Store. Configure it to use the server "**iprint-app.lowellschools.com**" <no quotes> and log in using your Novell login and password. \\ 
-2 - When you print from within any iOS app, choose either ​AirPrint ​and select the appropriate printer OR use the "Open In" feature and choose Micro Focus iPrint. The Open In feature is not available on all applications ​but more reliable than AirPrint, therefore different ​apps will use different printing methods (see below for more information on this or see the Micro Focus iPrint User Guide link above). ​\\  \\ +2 - When you print from within any iOS app, choose either ​iPrint (IF IT IS AN OPTION) ​and select the appropriate printer OR use the "Share" feature and choose ​to "Open With" ​Micro Focus iPrint. The "Open With" ​feature is not available on all applications. Different ​apps will use different printing methods (see below for more information on this or see the Micro Focus iPrint User Guide link above).
-Detailed Instructions for iOS: \\ +
-Printing from an iOS device is accomplished two different ways, depending on if the app supports the Open In feature . Some apps with therefore use AirPrint and others that support the Open In feature will use the app Micro Focus iPrint, found in the Apple Apps Store. The Open In feature is displayed in different ways depending on the application. The Open In icon is usually represented as a piece of paper (or a square) with an arrow pointing away from it. \\  \\ +
-Some iOS Apps which use AirPrint are:+
  
 +3 - **Choosing "​Print"​ from ANY iOS app will result in ERRORS and will not print. You must use "​iPrint"​.** \\  \\
 +Some iOS Apps which use the "Open With" option are:
 +
 +  * Google Docs → … → Share & Export → Send a copy → PDF → iPrint
   * Camera   * Camera
   * Notes   * Notes
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   * Dropbox   * Dropbox
  
-Note 1: Not all apps are listed. \\ +Some iOS Apps are known to work with the Novell iPrint App:
-Note 2: The following ​iOS Apps are known to work with the Novell iPrint App:+
  
 +  * SnapType
   * Adobe Reader   * Adobe Reader
   * Attachments in Mail app (except for photos)   * Attachments in Mail app (except for photos)
   * Additional apps as support is provided   * Additional apps as support is provided
  
- \\ + ​\\ ​**For Android devices:**
-It is recommended to install the Micro Focus iPrint App and configure it to connect to server iprint-app.lowellschools.com . Within the app, you can choose which printers you want to save as favorites.+
  
-===== For Android ​devices: =====+1 - From the Android ​Play Store, locate and install the "Micro Focus iPrint"​ app. Set it up to use "​iprint-app.lowellschools.com"​ as the server <no quotes> and login using your Novell login and password.
  
-From the Android Play Storelocate ​and install ​the "Micro Focus iPrint"​ app. Set it up to use "​iprint-app.lowellschools.com"​ as the server <no quotes> and login using your Novell login and password. NOTE: if iprint-app.lowellschools.com does not work, try iprint-app.lowell.k12.mi.us for the server.+Once connectedclick on printers option ​and then the + symbol (located in upper left corner) ​to add a printerFrom the list select to star your favorite printers that you want available to print to.
  
-  * +Open document that you want to print. Tap the option button, then tap Share (Some apps might have a Send, Send to, or Export option rather than Share).
- when adding the server, you will get message saying "​Untrusted Certificate Could not verify the certificate for iprint-app.lowell.k12.mi.us. Do you want to continue? " You should select ​to Continue.+
  
-2 - Once connected, click on printers option and then the + symbol (located in upper left corner) to add a printer. From the list select to star your favorite printers that you want available to print to. \\ 
-3 - Open a document that you want to print. Tap the option button, then tap Share (Some apps might have a Send, Send to, or Export option rather than Share). \\ 
 4 - Select to Share with Novell iPrint, select which printer from your favorite printers page, then tap Print. (Note, if you do not see any printers, remember from step #2 you have must star which ones you want to have available) \\  \\ 4 - Select to Share with Novell iPrint, select which printer from your favorite printers page, then tap Print. (Note, if you do not see any printers, remember from step #2 you have must star which ones you want to have available) \\  \\
 NOTE: Tip for printing items such as email → First select and save the email to your phones local storage. Then using a file explorer app (we recommend "ES File Explorer"​) locate the file, select it and choose the option Share. Share with Novell iPrint app to print files, pictures etc. NOTE: Tip for printing items such as email → First select and save the email to your phones local storage. Then using a file explorer app (we recommend "ES File Explorer"​) locate the file, select it and choose the option Share. Share with Novell iPrint app to print files, pictures etc.
  
-=====  \\ +===== \\ 
-For Printing Photos using the Novell iPrint app: =====+For Printing Photos using the Novell iPrint app:
  
 Launch the Novell iPrint App, if not install search the Apple or Android store to install. \\ Launch the Novell iPrint App, if not install search the Apple or Android store to install. \\
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 3 - From the home screen of the Novell iPrint app, click on Photos. \\ 3 - From the home screen of the Novell iPrint app, click on Photos. \\
 4 - Choose the photo you want to print. Tap the Print icon in the upper-right corner, select your printer and option then click Print to print photo. 4 - Choose the photo you want to print. Tap the Print icon in the upper-right corner, select your printer and option then click Print to print photo.
- 
-=====  \\ 
-Troubleshooting:​ ===== 
- 
- \\ **"​Your Connection Is Not Private"​ Message on a Chromebook:​** \\  \\ 
-When installing printers on a chromebook, if you get a small message saying //'"​Your connection is not private",// ​ that looks like: \\ {{http://​lowell-schools-technology-wiki.wikispaces.com/​file/​view/​Screenshot 2016-12-09 at 8.20.38 AM.png/​601776880/​276x106/​Screenshot 2016-12-09 at 8.20.38 AM.png?​direct&​|Screenshot 2016-12-09 at 8.20.38 AM.png}}, \\ 
-You need to first click on the words //"​view details"// ​ within that message. You will then get a screen that looks like this: \\ {{:​screenshot_2016-12-09_at_8.21.10_am.png?​nolink&​344}},​ \\ 
-Here, you need to click on //​ADVANCED,// ​ which will then look like this: \\ //​{{:​screenshot_2016-12-09_at_8.21.26_am.png?​nolink&​345}},//​ \\ 
-Finally, here you need to click //"​Proceed to iprint-appliance.lowell.k12.mi.us (unsafe)"​.// ​ After all this you will now be able to go back and successfully install any printers you need. This message should be a one time occurrence. \\  \\ //​=====================================================================// ​ ==