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mobile_iprint [2018/03/28 12:25]
jasonw
mobile_iprint [2019/10/10 12:46]
jasonw
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 ---- ----
  
-**For Lowell managed Chromebook / Chromebox devices: ​**+===== For Lowell managed Chromebook / Chromebox devices: ​=====
  
-\\ +  ​- Login to the Chromebook or Chromebox using your @lowelleducation.com account. 
-- Login to the Chromebook or Chromebox using your @lowelleducation.com account.\\ +  - For a list of all LAS printers, navigate to "​lowelleducation.com bookmarks"​ on your bookmarks bar then click "LAS Printers"​. 
-- For a list of all LAS printers, navigate to "​lowelleducation.com bookmarks"​ on your bookmarks bar then click "LAS Printers"​.\\ +  - Choose a printer from the list and click to install it. (IF CLICKING DOES NOTHING, THEN PRESS THE REFRESH BUTTON (F3) ON THE KEYBOARD AND TRY AGAIN) 
-- Choose a printer from the list and click to install it. (IF CLICKING DOES NOTHING, THEN PRESS THE REFRESH BUTTON (F3) ON THE KEYBOARD AND TRY AGAIN)\\ +  - That's it. When you select to print something, you will need to click "​Change"​ then choose your printer. 
-- That's it. When you select to print something, you will need to click "​Change"​ then choose your printer.\\ +  ​- IF after doing this and when you print, but nothing comes out of the printer; Please delete or trash the printer and re install ​it.
-* If you get a small message saying '"​Your connection is not private",​ click [[:​home|HERE]] \\  NOTE: Students ​and staff may need to reinstall ​the printer ​if they use an different chromebook device each time. It will stay on any device they already installed ​it onto\\+
  
-**For Personal Chromebook devices** \\ + \\ 
-To print from any non LAS managed Chromebook, use the "Micro Focus iPrint"​ extension from the Chrome Web Store \\ +NOTE: Students and staff may need to reinstall the printer if they use a different chromebook device each time. It will stay on any device they already installed it onto. 
-- Login to your chromebook using your lowelleducation account. ​\\ + 
-- You will first need to install the iPrint extension from the chrome web store. ​\\ +[[https://​docs.google.com/​document/​d/​1gjTCImxjFXqgKuuPVUkGJR6rdES8mCkQIAek85KpSho/​edit?​usp=sharing|Google Doc with instructions and pictures]] 
-- Once installed, go to [[https://​iprint-app.lowellschools.com/​ipp|http://​iprint-app.lowellschools.com/​ipp]] then find and click to install the printer(s) you want. \\ + 
-- That's it. When you select to print something, you will need to change the destination and select your installed printer of choice. ​\\+===== For Personal Chromebook devices ​===== 
 + 
 + \\ 
 +To print from any non LAS managed Chromebook, use the "Micro Focus iPrint"​ extension from the Chrome Web Store 
 + 
 +  ​- Login to your chromebook using your lowelleducation account. 
 +  - You will first need to install the iPrint extension from the chrome web store. 
 +  - Once installed, go to [[https://​iprint-app.lowellschools.com/​ipp|http://​iprint-app.lowellschools.com/​ipp]] then find and click to install the printer(s) you want. 
 +  - That's it. When you select to print something, you will need to change the destination and select your installed printer of choice.
  
-=====   ​For iOS Devices ​  ​=====+===== For iOS Devices =====
  
 **QUICK SETUP GUIDE:** \\ **QUICK SETUP GUIDE:** \\
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  \\  \\
-It is recommended to install the Micro Focus iPrint App and configure it to connect to server iprint-app.lowellschools.com . Within the app, you can choose which printers you want to save as favorites. ​\\+It is recommended to install the Micro Focus iPrint App and configure it to connect to server iprint-app.lowellschools.com . Within the app, you can choose which printers you want to save as favorites.
  
 ===== For Android devices: ===== ===== For Android devices: =====
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 1 - From the Android Play Store, locate and install the "Micro Focus iPrint"​ app. Set it up to use "​iprint-app.lowellschools.com"​ as the server <no quotes> and login using your Novell login and password. NOTE: if iprint-app.lowellschools.com does not work, try iprint-app.lowell.k12.mi.us for the server. 1 - From the Android Play Store, locate and install the "Micro Focus iPrint"​ app. Set it up to use "​iprint-app.lowellschools.com"​ as the server <no quotes> and login using your Novell login and password. NOTE: if iprint-app.lowellschools.com does not work, try iprint-app.lowell.k12.mi.us for the server.
  
-  * - when adding the server, you will get a message saying "​Untrusted Certificate Could not verify the certificate for iprint-app.lowell.k12.mi.us. Do you want to continue? " You should select to Continue.+  * 
 + 
 +- when adding the server, you will get a message saying "​Untrusted Certificate Could not verify the certificate for iprint-app.lowell.k12.mi.us. Do you want to continue? " You should select to Continue.
  
 2 - Once connected, click on printers option and then the + symbol (located in upper left corner) to add a printer. From the list select to star your favorite printers that you want available to print to. \\ 2 - Once connected, click on printers option and then the + symbol (located in upper left corner) to add a printer. From the list select to star your favorite printers that you want available to print to. \\
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 NOTE: Tip for printing items such as email → First select and save the email to your phones local storage. Then using a file explorer app (we recommend "ES File Explorer"​) locate the file, select it and choose the option Share. Share with Novell iPrint app to print files, pictures etc. NOTE: Tip for printing items such as email → First select and save the email to your phones local storage. Then using a file explorer app (we recommend "ES File Explorer"​) locate the file, select it and choose the option Share. Share with Novell iPrint app to print files, pictures etc.
  
-=====  \\ +===== \\ 
-For Printing Photos using the Novell iPrint app: =====+For Printing Photos using the Novell iPrint app: 
 + 
 +=====   =====
  
 Launch the Novell iPrint App, if not install search the Apple or Android store to install. \\ Launch the Novell iPrint App, if not install search the Apple or Android store to install. \\
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 2 - If you have not selected any favorite printers yet, do so by clicking on printers option and then the + symbol (located in upper left corner) to add a printer. From the list select to star your favorite printers that you want available to print to. When done press back to goto the main home screen of the iPrint App \\ 2 - If you have not selected any favorite printers yet, do so by clicking on printers option and then the + symbol (located in upper left corner) to add a printer. From the list select to star your favorite printers that you want available to print to. When done press back to goto the main home screen of the iPrint App \\
 3 - From the home screen of the Novell iPrint app, click on Photos. \\ 3 - From the home screen of the Novell iPrint app, click on Photos. \\
-4 - Choose the photo you want to print. Tap the Print icon in the upper-right corner, select your printer and option then click Print to print photo. ​\\+4 - Choose the photo you want to print. Tap the Print icon in the upper-right corner, select your printer and option then click Print to print photo. 
 + 
 +===== Troubleshooting =====
  
-=====  \\ +**"​Your Connection Is Not Private"​ Message on a Chromebook:​** \\  \\ 
-Troubleshooting=====+When installing printers on a chromebook, if you get a small message saying //'"​Your connection is not private",// ​ that looks like\\ {{http://​lowell-schools-technology-wiki.wikispaces.com/​file/​view/​Screenshot 2016-12-09 at 8.20.38 AM.png/​601776880/​276x106/​Screenshot 2016-12-09 at 8.20.38 AM.png?​direct&​|Screenshot 2016-12-09 at 8.20.38 AM.png}}, \\ 
 +You need to first click on the words //"​view details"// ​ within that message. You will then get a screen that looks like this: \\ {{:​screenshot_2016-12-09_at_8.21.10_am.png?​nolink&​344}},​ \\ 
 +Here, you need to click on //​ADVANCED,// ​ which will then look like this: \\ //​{{:​screenshot_2016-12-09_at_8.21.26_am.png?​nolink&​345}},//​ \\ 
 +Finally, here you need to click //"​Proceed to iprint-appliance.lowell.k12.mi.us (unsafe)"​.// ​ After all this you will now be able to go back and successfully install any printers you need. This message should be a one time occurrence.
  
-==  \\ **"​Your Connection Is Not Private"​ Message on a Chromebook:​** \\  \\ +{{tag>​iprint}}
-When installing printers on a chromebook, if you get a small message saying //'"​Your connection is not private",//​ that looks like: \\ {{http://​lowell-schools-technology-wiki.wikispaces.com/​file/​view/​Screenshot 2016-12-09 at 8.20.38 AM.png/​601776880/​276x106/​Screenshot 2016-12-09 at 8.20.38 AM.png?​direct&​|Screenshot 2016-12-09 at 8.20.38 AM.png}}, \\ +
-You need to first click on the words //"​view details"//​ within that message. You will then get a screen that looks like this: \\ {{:​screenshot_2016-12-09_at_8.21.10_am.png?​nolink&​344}},​ \\ +
-Here, you need to click on //​ADVANCED,//​ which will then look like this: \\ //​{{:​screenshot_2016-12-09_at_8.21.26_am.png?​nolink&​345}},//​ \\ +
-Finally, here you need to click //"​Proceed to iprint-appliance.lowell.k12.mi.us (unsafe)"​.//​ After all this you will now be able to go back and successfully install any printers you need. This message should be a one time occurrence. \\  \\ //​=====================================================================//​ ==+