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las_wireless_network_wifi [2020/08/26 08:46] jasonw |
las_wireless_network_wifi [2024/02/15 09:23] (current) admin |
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====== WiFi at Lowell Schools ====== | ====== WiFi at Lowell Schools ====== | ||
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- | **<font inherit/inherit;;inherit;;null>LAS-Staff :</font>**<font inherit/inherit;;inherit;;null>This</font><font inherit/inherit;;inherit;;null>Wi</font><font inherit/inherit;;inherit;;null>-</font><font inherit/inherit;;inherit;;null>Fi</font><font inherit/inherit;;inherit;;null>network</font><font inherit/inherit;;inherit;;null>is</font><font inherit/inherit;;inherit;;null>for</font><font inherit/inherit;;inherit;;null>STAFF</font><font inherit/inherit;;inherit;;null>use</font><font inherit/inherit;;inherit;;null>only</font><font inherit/inherit;;inherit;;null>. Use your own normal network login and password when connecting.</font>\\ | ||
- | **<font inherit/inherit;;inherit;;null>LAS-Student :</font>**<font inherit/inherit;;inherit;;null>This</font><font inherit/inherit;;inherit;;null>Wi</font><font inherit/inherit;;inherit;;null>-</font><font inherit/inherit;;inherit;;null>Fi</font><font inherit/inherit;;inherit;;null>network</font><font inherit/inherit;;inherit;;null>is</font><font inherit/inherit;;inherit;;null>for</font><font inherit/inherit;;inherit;;null>STUDENT</font><font inherit/inherit;;inherit;;null>use</font><font inherit/inherit;;inherit;;null>only</font><font inherit/inherit;;inherit;;null>. Use their own normal network login and password when connecting.</font>\\ | ||
- | **<font inherit/inherit;;inherit;;null>LAS-Guest :</font>**<font inherit/inherit;;#c0392b;;inherit>**THIS IS NOT AN **</font><font 12px/Arial,Helvetica,sans-serif;;#c0392b;;inherit>**OPEN**</font> **Wi****-Fi****; Guest Logins MUST Be Requested From The LAS Tech Department Via a Tech Request at least a day prior to the guest arriving.** | ||
- | |||
- | ---- | ||
<font 20px/inherit;;inherit;;inherit>**HOW-TO CONNECT TO Wi-Fi:**</font> | <font 20px/inherit;;inherit;;inherit>**HOW-TO CONNECT TO Wi-Fi:**</font> | ||
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---- | ---- | ||
- | ===== For Personal ChromeBooks ===== | + | ===== For all Staff or Student Personal iPad and iPhone devices: ===== |
- | - Click [[https://docs.google.com/presentation/d/1qpt0uj4XQFwd6Q0vZ5U4pZPT-iLE3IEEftFZJ4CkD4M/edit#slide=id.p|HERE ]]or {{:chrome.jpg?linkonly|HERE}} to view an image that shows the correct setting when joining LAS Wi-Fi. You must supply your own LAS network username in the identity field and your password in the password field. | + | * [[https://www.loom.com/share/f8021a37b9ef4aa086763831475a452c|Instructional Video]] |
- | - If your Chromebook tried to connect to GUEST wifi, you need to "Forget" Guest. [[https://docs.google.com/document/d/1woEJbfB5UDUZSMh13eUxDYstilnO32ysBIu7aX55VrM/edit|Here is how]] | + | |
---- | ---- | ||
- | ===== For Lowell Employees or Students Personal laptops: ===== | + | ===== For all Staff and Student Personal Android devices ===== |
- | [[:windows_7_wifi_settings|Windows 7: follow this link]] | + | (This should cover most Android devices, but since they can vary a lot between devices it is just a guideline): |
- | [[https://docs.google.com/document/d/10DrEhKKm3apsakJByvfduMfURyWeKk-6BzgVcwpkUvA/edit?usp=sharing|Windows 10 and Windows 8 follow this link]] | + | - Click on Wi-Fi and choose _Lowell-wifi-START-HERE |
- | + | * Agree to the Terms & Conditions and tap Start. | |
- | <font 16px/inherit;;inherit;;inherit>Mac osX 10.11 El Capitan or higher:</font> | + | * Choose Staff or Student |
- | + | * Log in when prompted with your normal network login. | |
- | * <font 16px/inherit;;inherit;;inherit>Click on Wi-Fi and choose LAS-Staff or LAS-Students and log in when prompted.</font> | + | * When prompted, download and install the Cloudpath Application via Local Download or through the Play Store. |
+ | * If the Cloudpath App fails, close the app and click on the Lowell-wifi-START-HERE wifi and log in again. | ||
+ | * If you run into any other troubles during the process, go to your wifi settings and 'forget' the START-HERE network and then click on it again. | ||
+ | * In some scenarios, we have seen it where 4th time connecting is the charm. | ||
---- | ---- | ||
- | ===== For LAS-GUEST WIFI CONNECTIONS: ===== | + | ===== For Guests, Visitors, KISD, Edustaff, Chartwells, Sylvan and Interns: ===== |
- | - On your device, find and connect to LAS-Guest (If asked to 'Set Network Location' in Windows 7 or 8, choose "Work Network") | + | - **During School Hours (manual approval process)** |
- | - Open a web browser (Note: Many devices will auto-launch the browser) | + | - On your device, tap or click on Wi-Fi and choose **Lowell-Guest**. |
- | - Accept the conditions and at the next screen, enter your Guest Wi-Fi login supplied to you by the LAS Technology Department. | + | - Agree to the Terms & Conditions and tap Start. |
+ | - Choose how you want to receive your verification code. (text or email requires a Cell signal) | ||
+ | - Enter 4 digit code. | ||
+ | - Request access by filling out the information including name and company info. | ||
+ | - The tech department will be notified instantly of your request and approve it within minutes. | ||
+ | - Once approved you will have access and be redirected to the Lowell Schools website. | ||
+ | - **After 3pm and on Weekends (automatic approval process)** | ||
+ | - On your device or phone, tap or click on Wi-Fi. | ||
+ | - Choose Lowell-Guest from the list of options. | ||
+ | - Agree to the Terms & Conditions and tap ‘Start’. | ||
+ | - Choose how you want to receive your verification code. | ||
+ | - (text or email requires a Cellular signal) | ||
+ | - Prove you are not a robot and tap ‘Send’ | ||
+ | - Enter the 4 digit voucher code you just received. | ||
+ | - Prove you are not a robot again and tap ‘Continue’ | ||
+ | - You will be redirected to the Lowell Schools website. | ||
+ | - If it does not auto redirect you then tap the redirect option. | ||
---- | ---- | ||
- | ===== ===== | + | Troubleshooting |
- | ---- | + | - Reboot phone |
- | + | - Forget previously connected Lowell-Guest and / or _LAS-wifi-Start-Here | |
- | ===== For all Personal ipad, iphone and ipod devices: ===== | + | - Us email if Cell signal too weak for SMS text. |
- | + | ||
- | - Goto the Settings app from the main screen. | + | |
- | - Locate Wi-Fi and select appropriate wireless (Wi-Fi) network (ie: LAS-Staff or LAS-Student) | + | |
- | - Login with your normal network login (you might have to tap on the LAS-Staff / LAS-Student connection again to see this) | + | |
- | - Tap "Accept" when the Certificate pops up. | + | |
---- | ---- | ||
- | ===== For all Personal Android devices: ===== | + | ===== For Lowell Employees or Students' Personal laptops: ===== |
- | (This is should cover most Android devices, but since they can vary a lot between devices it is just a guideline): | + | [[https://docs.google.com/document/d/10DrEhKKm3apsakJByvfduMfURyWeKk-6BzgVcwpkUvA/edit?usp=sharing|Windows devices follow this link]] |
- | - Go into Settings (Gear icon) | + | [[https://docs.google.com/document/d/1bmXyb6Kkifck6PF8rYaP5RfRIBwO8uxT2ZNFe-dx_cY/edit|Mac osX 10.11 El Capitan or higher:]] |
- | - Select WiFi | + | |
- | - Select the appropriate WiFi (ie: LAS-Staff / LAS-Student) and fill out the following: | + | |
- | - For **EAP method**: Verify it says **PEAP** | + | |
- | - For **Phase 2 authentication**: Verify it says **MSCHAPv2** | + | |
- | - For **CA certificate**: Verify it says **(Unspecified OR Do not validate)** | + | |
- | - Identity:(your normal network login) | + | |
- | - Anonymous identity:(Leave this blank) | + | |
- | - Enter password:(Your normal network password) | + | |
- | - Tap "Connect" | + | |
- | + | ||
- | If it still will not connect, locate the wifi connection for LAS and long hold on it, then choose to "Forget network", then try again. \\ | + | |
- | IF this still does not work, try powering the phone off and try it again. | + | |
---- | ---- | ||
- | ===== ===== | + | ===== For Lowell Employees or Students' Personal Chromebooks: ===== |
+ | |||
+ | {{:personal_chromebook.pdf|personal_chromebook.pdf}} | ||
---- | ---- | ||
- | ===== For all LAS-Owned and Manged Technology: ===== | + | ===== For all LAS-Owned and Managed Laptops: ===== |
Wi-Fi setup will be completed by LAS Technology Department. If you use a LAS owned device and are experiencing connection issues, please fill out a tech request. | Wi-Fi setup will be completed by LAS Technology Department. If you use a LAS owned device and are experiencing connection issues, please fill out a tech request. | ||
- | |||
- | ===== ===== | ||
---- | ---- | ||
- | ===== ===== | + | {{tag>WiFi wi-fi wireless}} |
- | + | ||
- | {{tag>wifi wi-fi wireless}} | + | |