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las_wireless_network_wifi [2018/03/27 12:37]
jasonw
las_wireless_network_wifi [2024/02/15 09:23] (current)
admin
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 +====== WiFi at Lowell Schools ======
  
- +<​font ​20px/​inherit;;​inherit;;​inherit>​**HOW-TO CONNECT TO Wi-Fi:​**</​font>​
-**<​font ​22px/​inherit;;​inherit;;​inherit>WiFi at Lowell Schools</​font>** +
- +
-<font 12px/​Arial,​Helvetica,​sans-serif;;​inherit;;​inherit>​**LAS-Staff : **This ​Wi-Fi network is for STAFF use only. Use your own normal network login and password when connecting.\\ +
-**LAS-Student ​: **This Wi-Fi network is for STUDENT use only. Use their own normal network login and password when connecting.\\ +
-**LAS-Guest :** THIS IS NOT AN OPEN Wi-Fi; Guest Logins MUST Be Requested From The LAS Tech Department Via a Tech Request at least a day prior to the guest arriving.</​font>​+
  
 ---- ----
  
-<font 20px/​inherit;;​inherit;;​inherit>​**HOW-TO CONNECT TO Wi-Fi:**</font>+===== For all Staff or Student Personal iPad and iPhone devices===== 
 + 
 +  ​[[https://​www.loom.com/​share/f8021a37b9ef4aa086763831475a452c|Instructional Video]]
  
 ---- ----
  
-===== For all Personal ​laptops: ​=====+===== For all Staff and Student ​Personal ​Android devices ​=====
  
-[[:windows_7_wifi_settings|Windows 7: follow this link]]+(This should cover most Android devices, but since they can vary a lot between devices it is just a guideline):
  
-[[:​windows_8_10_wifi_settings|Windows 8 and 10:follow this link]]+  - Click on Wi-Fi and choose _Lowell-wifi-START-HERE 
 +      * Agree to the Terms & Conditions and tap Start. 
 +      * Choose Staff or Student 
 +      * Log in when prompted with your normal network login. 
 +      * When prompted, download and install the Cloudpath Application via Local Download or through the Play Store. 
 +      * If the Cloudpath App fails, close the app and click on the Lowell-wifi-START-HERE wifi and log in again. 
 +      * If you run into any other troubles during the process, go to your wifi settings and '​forget'​ the START-HERE network and then click on it again. 
 +      * In some scenarios, we have seen it where 4th time connecting is the charm.
  
-<font 16px/​inherit;;​inherit;;​inherit>​MAC OS X 10.11 El Capitan or higher:</​font>​+---- 
 + 
 +===== For Guests, Visitors, KISD, Edustaff, Chartwells, Sylvan and Interns=====
  
-  * <font 16px/​inherit;;​inherit;;​inherit>​Click ​on Wi-Fi and choose ​LAS-Staff or LAS-Students ​and log in when prompted.</​font>​+  ​**During School Hours (manual approval process)** 
 +      - On your device, tap or click on Wi-Fi and choose ​**Lowell-Guest**. 
 +      - Agree to the Terms & Conditions and tap Start. 
 +      - Choose how you want to receive your verification code. (text or email requires a Cell signal) 
 +      ​Enter 4 digit code. 
 +      - Request access by filling out the information including name and company info. 
 +        - The tech department will be notified instantly of your request and approve it within minutes. 
 +      - Once approved you will have access and be redirected to the Lowell Schools website. 
 +  - **After 3pm and on Weekends (automatic approval process)** 
 +      - On your device or phone, tap or click on Wi-Fi. 
 +      - Choose Lowell-Guest from the list of options. 
 +      - Agree to the Terms & Conditions and tap ‘Start’. 
 +      - Choose how you want to receive your verification code. 
 +        - (text or email requires a Cellular signal) 
 +      - Prove you are not a robot and tap ‘Send’ 
 +      - Enter the 4 digit voucher code you just received. 
 +      - Prove you are not a robot again and tap ‘Continue’ 
 +      - You will be redirected to the Lowell Schools website. 
 +        - If it does not auto redirect you then tap the redirect option.
  
 ---- ----
  
-===== For all Personal ipad, iphone and ipod devices: =====+Troubleshooting
  
-Goto the Settings app from the main screen. \\ +  ​Reboot phone 
-Locate Wi-Fi and select appropriate wireless (Wi-Fi) network (ie: LAS-Staff ​or LAS-Student) \\ +  Forget previously connected Lowell-Guest and or _LAS-wifi-Start-Here 
-Login with your normal network login (you might have to tap on the LAS-Staff / LAS-Student connection again to see this) \\ +  Us email if Cell signal too weak for SMS text.
-Tap "​Accept"​ when the Certificate pops up.+
  
 ---- ----
  
-===== For all Personal ​Android devices: =====+===== For Lowell Employees or Students' ​Personal ​laptops: =====
  
-(This is should cover most Android ​devices, but since they can vary a lot between devices it is just a guideline):+[[https://​docs.google.com/​document/​d/​10DrEhKKm3apsakJByvfduMfURyWeKk-6BzgVcwpkUvA/​edit?​usp=sharing|Windows ​devices ​follow this link]]
  
-1 - Go into Settings (Gear icon) \\ +[[https://​docs.google.com/​document/​d/​1bmXyb6Kkifck6PF8rYaP5RfRIBwO8uxT2ZNFe-dx_cY/edit|Mac osX 10.11 El Capitan or higher:]]
-2 - Select WiFi \\ +
-3 - Select the appropriate WiFi (ieLAS-Staff LAS-Student) and fill out the following\\ +
-4 - For **EAP method**: Verify it says **PEAP** \\ +
-5 - For **Phase 2 authentication**:​ Verify it says **MSCHAPv2** \\ +
-6 - For **CA certificate**:​ Verify it says **(Unspecified OR Do not validate)** +
-  * Identity: +
-  * (your normal network login) +
-  * Anonymous identity +
-  * (Leave this blank) +
-  * Enter password: +
-  * (Your normal network password) +
- +
-4 - Tap "​Connect"​ \\  \\ +
-IF this still does not work, try powering the phone off and try it again.+
  
 ---- ----
  
-===== For Personal ​ChromeBooks ​=====+===== For Lowell Employees or Students' ​Personal ​Chromebooks: ​=====
  
-1 - Click {{:chrome.jpg?​linkonly|HERE}}  to view an image that shows the correct setting when joining LAS Wi-Fi. You must supply your own LAS network username in the identity field and your password in the password field.+{{:personal_chromebook.pdf|personal_chromebook.pdf}}
  
 ---- ----
  
- \\ __For all LAS-Owned and Manged Technology__, ​Wi-Fi setup will be completed by LAS Technology Department. If you use a LAS owned device and are experiencing connection issues, please fill out a tech request. ​\\  \\ **__For LAS-GUEST WIFI CONNECTIONS:​__ ** \\ +===== For all LAS-Owned and Managed Laptops: ===== 
-1 - On your device, find and connect to LAS-Guest (If asked to 'Set Network Location'​ in Windows 7 or 8, choose "Work Network"​) \\ + 
-Open a web browser (Note: Many devices will auto-launch the browser) \\ +Wi-Fi setup will be completed by LAS Technology Department. If you use a LAS owned device and are experiencing connection issues, please fill out a tech request. 
-Accept the conditions and at the next screen, enter your Guest Wi-Fi login supplied to you by the LAS Technology Department.+ 
 +----
  
-{{tag>wifi wi-fi wireless}}+{{tag>WiFi wi-fi wireless}}
  
  
las_wireless_network_wifi.1522168677.txt.gz · Last modified: 2018/03/27 12:37 by jasonw