User Tools
home
Differences
This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision Next revision | Previous revision | ||
|
home [2020/02/26 09:46] jasonw |
home [2023/08/18 11:37] (current) jasonw |
||
|---|---|---|---|
| Line 1: | Line 1: | ||
| Your Lowell Technology Team | Your Lowell Technology Team | ||
| - | | Tech. Director \\ Network Administrator| \\ Instructional Technology| Desktop Support \\ End User Support| Device Support \\ End User Support| | + | | | \\ Instructional Technology| Desktop Support \\ End User Support| Device Support \\ End User Support| |
| - | |**Eric** |**Julie** |**Jason** |**Jack** | | + | | |**Julie** |**Jason** |**Jack** | |
| - | |{{:ex.jpg?nolink&175x234|ex.jpg}}|{{:julie.jpg?nolink&175x234|julie.jpg}}|{{:jay.jpg?nolink&175x234|jay.jpg}}|{{:jack.jpg?nolink&175x234|jack.jpg}}| | + | | |{{:julie.jpg?nolink&175x234|julie.jpg}}|{{:jay.jpg?nolink&175x234|jay.jpg}}|{{:jack.jpg?nolink&175x234|jack.jpg}}| |
| <code> | <code> | ||
| Line 10: | Line 10: | ||
| - **General questions:** [[http://techwiki.lowellschools.com|Tech Wiki]] (you are here, try a search) | - **General questions:** [[http://techwiki.lowellschools.com|Tech Wiki]] (you are here, try a search) | ||
| - | - **Specific problems: ** [[https://lowellareaschools.sysaidit.com/KBFAQTree.jsp?menuFlag=ssp|Sysaid FAQ's]] (Use the search) | + | - **Common problems: ** [[https://lowellareaschools.sysaidit.com/KBFAQTree.jsp?menuFlag=ssp|Sysaid FAQ's]] (Use the search) |
| - | - **Chat with a live tech: ** [[https://lowellareaschools.sysaidit.com/ChatEnduserWelcomePage.jsp|Sysaid Chat with a tech]] or Groupwise Messenger | + | - **File a Tech. request: **Via the icon on your desktop or laptop. |
| - | - **File a Tech. request: ** [[https://lowellareaschools.sysaidit.com/servicePortal/#|Sysaid Tech Request]] | + | |
| - **Email: ** [[lastechsupport@lowellschools.com|]] | - **Email: ** [[lastechsupport@lowellschools.com|]] | ||
| - <font inherit/inherit;;#c0392b;;inherit>**Emergencies;** call Tech support __//**x2891**//__</font> | - <font inherit/inherit;;#c0392b;;inherit>**Emergencies;** call Tech support __//**x2891**//__</font> | ||
| Line 18: | Line 17: | ||
| {{:hot-topics-icon.jpg?nolink&500x154|hot-topics-icon.jpg}} | {{:hot-topics-icon.jpg?nolink&500x154|hot-topics-icon.jpg}} | ||
| - | ---- | + | [[http://techwiki.lowellschools.com/las_wireless_network_wifi|NEW Wi-Fi Onboarding instructions]] |
| - | [[http://techwiki.lowellschools.com/phones_voicemail|NEW PHONE SYSTEM 2020]] | + | [[https://ithelp.brown.edu/kb/articles/open-email-links-with-gmail-in-chrome|FIX Chrome not opening Email LINKS (IC and others)]] |
| - | + | ||
| - | [[https://docs.google.com/document/d/1N7pQ0ngBYu4T9FVqx6PAsi98tejU42KYKSDg87Br-9w/edit#|FAX FROM YOUR PHONE IS NOW AVAILABLE!]] | + | |
| ---- | ---- | ||
| - | **F11** / Tech Help Desk (tech request) is **not working?** Open your Lowell Staff Applications and run **FIX** Technology Help Desk. | + | [[https://docs.google.com/document/d/1ftB0AU3h_5hgs7hu6iJlOSpOO6I7FxOBHW0QTAyKVSs/edit|Smartpass notifications not working---FIX]] |
| + | |||
| + | [[https://docs.google.com/document/d/1_7QAvKUHpXnA8DkZllq5AATEMKZ737Iw-cVOIBrAICs/edit|Clever Setup guide]] | ||
| + | |||
| + | [[https://docs.google.com/document/d/12LAj9t60vbmFcyGqjPqH8WgVnqrnZqTTm3lglLuXJ8c/edit?usp=share_link|FAX FROM YOUR PHONE IS NOW AVAILABLE!]] | ||
| ---- | ---- | ||
home.1582728395.txt.gz · Last modified: 2020/02/26 09:46 by jasonw
Page Tools
Except where otherwise noted, content on this wiki is licensed under the following license: CC Attribution-Share Alike 4.0 International
