User Tools
Sidebar
This is an old revision of the document!
Try a 'Search', for any keywords in the search box at the top. Also Check out our FAQ
Welcome Back 2019-2020 Click this link to the document that you need to read
**Youtube Branded Accounts not working? You need to fill out the form here: https://support.google.com/accounts/answer/9377793?hl=en
Groupwise looks different, how can I change it back or learn about the new features?
* There are a lot of great new features to GW 18, they just take a moment to get used to how they work. The biggest change is the quick response bar at the bottom of emails. This feature ALWAYS defaults to reply all. It does not matter if you select reply or reply all. We suggest that you ALWAYS hover over the “heads” to view the recipients. The arrow to the right will allow you to edit the recipients.
Julie's What's New Video
Watch the "What's new?" Video - Official Video
Watch the "What is conversation threading" Video - Official Video
Turn off Conversation threading TOOLS→OPTIONS→ENVIRONMENT→Uncheck ENABLE CONVERSATION THREADING
—-
F11 / Tech Help Desk (tech request) is not working? Open your Lowell Staff Applications and run FIX Technology Help Desk.
—-
Youtube videos being blocked? - In Chrome, you must be signed in AND have syncing data turned on.
—-
I don't have all my icons or Network drives and the login screen looked different (A Reboot didn't fix it)
—-
Follow us to stay informed
