User Tools

Site Tools


home

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revision Previous revision
Next revision
Previous revision
home [2019/08/07 11:29]
jasonw
home [2019/11/12 08:10] (current)
jasonw
Line 1: Line 1:
 +Your Lowell Technology Team
  
 +|  Tech. Director \\ Network Administrator| ​  \\ Instructional Technology| ​ Desktop Support \\ End User Support| ​ Device Support \\ End User Support|
 +|**Eric** |**Julie** |**Jason** |**Jack** |
 +|{{:​ex.jpg?​nolink&​175x234|ex.jpg}}|{{:​julie.jpg?​nolink&​175x234|julie.jpg}}|{{:​jay.jpg?​nolink&​175x234|jay.jpg}}|{{:​jack.jpg?​nolink&​175x234|jack.jpg}}|
  
-**Try a <font 14px/Arial,Helvetica,​sans-serif;;​inherit;;​inherit>​'Search</font><​font ​14px/Arial,​Helvetica,​sans-serif;;inherit;;​inherit>​', for any keywords in the search box at the top. Also Check out our</​font>​**  ​[[https://lowellareaschools.sysaidit.com/KBFAQTree.jsp?&​menuFlag=ssp&​notAddingIndexJSP=true#​[object Object]|FAQ]]+Get HELP by following the flow below. 
 + 
 +  - **General questions:​** [[http://​techwiki.lowellschools.com|Tech Wiki]] (you are heretry a search) 
 +  ​**Specific problems: ** [[https://​lowellareaschools.sysaidit.com/​KBFAQTree.jsp?​menuFlag=ssp|Sysaid FAQ's]] (Use the search) 
 +  - **Chat with a live tech: ** [[https://​lowellareaschools.sysaidit.com/​ChatEnduserWelcomePage.jsp|Sysaid Chat with a tech]] or Groupwise Messenger 
 +  - **File a Tech. request: ** [[https://​lowellareaschools.sysaidit.com/​servicePortal/#​|Sysaid Tech Request]] 
 +  - **Email: ** [[lastechsupport@lowellschools.com|]] 
 +  - **Last resort;​** ​ call Tech support x2891 
 +<​font ​28px/inherit;;#ff0000;;​inherit>​**Welcome Back 2019-2020**</​font>​[[https://​docs.google.com/document/​d/​1Fp-leqKrbytw8mIAs__kWCvP5eM1B2oWAwIjPK-X5eA/​edit?usp=sharing|Click this link to the document that you need to read]]
  
 ---- ----
  
-<font 28px/​inherit;;#​ff0000;;​inherit>​**Welcome Back 2019-2020**</​font>​ [[https://​docs.google.com/​document/​d/​1Fp-leqKrbytw8mIAs__kWCvP5eM1B2oWAwIjPK-X5eA/edit?usp=sharing|Click this link to the document that you need to read]]+{{:hot-topics-icon.jpg?nolink&​500x154|hot-topics-icon.jpg}}
  
 ---- ----
  
-{{:hot-topics-icon.jpg?​nolink&​500x154|hot-topics-icon.jpg}}+[[https://​www.blog.google/​products/​chrome/​saying-goodbye-flash-chrome/​|Saying goodbye to Flash in Chrome]] 
 + 
 +----
  
 <font 18px/​inherit;;#​ff0000;;​inherit>​**Groupwise **</​font>​looks different, how can I change it back or learn about the new features? <font 18px/​inherit;;#​ff0000;;​inherit>​**Groupwise **</​font>​looks different, how can I change it back or learn about the new features?
Line 17: Line 31:
 [[https://​drive.google.com/​file/​d/​1XLowX867lCrRuPODWqsUEoAbtJK18IWn/​view?​usp=sharing|Julie'​s What's New Video]] [[https://​drive.google.com/​file/​d/​1XLowX867lCrRuPODWqsUEoAbtJK18IWn/​view?​usp=sharing|Julie'​s What's New Video]]
  
-[[https://​www.youtube.com/​watch?​v=1lgFM5BcxRU|Watch the "​What'​s new?" Video]] - Official Video+[[https://​www.youtube.com/​watch?​v=1lgFM5BcxRU|Watch the "​What'​s new?" Video]] 
 + - Official Video
  
-[[https://​www.youtube.com/​watch?​v=Y_hu-ZxO04k|Watch the "What is conversation threading"​ Video]] - Official Video+[[https://​www.youtube.com/​watch?​v=Y_hu-ZxO04k|Watch the "What is conversation threading"​ Video]] 
 + - Official Video
  
 Turn off Conversation threading TOOLS→OPTIONS→ENVIRONMENT→Uncheck ENABLE CONVERSATION THREADING Turn off Conversation threading TOOLS→OPTIONS→ENVIRONMENT→Uncheck ENABLE CONVERSATION THREADING
Line 38: Line 54:
  
 [[https://​twitter.com/​LAS_Technology|{{:​stucco-twitter-64px.png?​nolink&​64x64}}]] Follow us to stay informed [[https://​twitter.com/​LAS_Technology|{{:​stucco-twitter-64px.png?​nolink&​64x64}}]] Follow us to stay informed
 +
 +\\
  
  
home.1565191781.txt.gz · Last modified: 2019/08/07 11:29 by jasonw