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Welcome Back 2019-2020 Follow this link to the Welcome Back document that you need to read
Groupwiselooks different, how can I change it back or learn about the new features?
Watch the "What's new?" Video - Official Video
Watch the "What is conversation threading" Video - Official Video
Turn off Conversation threading TOOLS→OPTIONS→ENVIRONMENT→Uncheck ENABLE CONVERSATION THREADING
F11 / Tech Help Desk (tech request) is not working? Open your Lowell Staff Applications and run FIX Technology Help Desk.
Youtube videos being blocked? - In Chrome, you must be signed in AND have syncing data turned on.
I don't have all my icons or Network drives and the login screen looked different (A Reboot didn't fix it)