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home [2019/05/13 09:27]
jasonw
home [2020/02/26 09:46] (current)
jasonw
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 +Your Lowell Technology Team
  
 +|  Tech. Director \\ Network Administrator| ​  \\ Instructional Technology| ​ Desktop Support \\ End User Support| ​ Device Support \\ End User Support|
 +|**Eric** |**Julie** |**Jason** |**Jack** |
 +|{{:​ex.jpg?​nolink&​175x234|ex.jpg}}|{{:​julie.jpg?​nolink&​175x234|julie.jpg}}|{{:​jay.jpg?​nolink&​175x234|jay.jpg}}|{{:​jack.jpg?​nolink&​175x234|jack.jpg}}|
  
-**Try a <font 14px/​Arial,​Helvetica,​sans-serif;;​inherit;;​inherit>'​Search</​font><​font 14px/​Arial,​Helvetica,​sans-serif;;​inherit;;​inherit>',​ for any keywords in the search box at the top.</font>**+<code> 
 +Get HELP by following ​the flow below. 
 +</code>
  
-----+  ​**General questions:​** [[http://​techwiki.lowellschools.com|Tech Wiki]] (you are here, try a search) 
 +  ​**Specific problems: ** [[https://​lowellareaschools.sysaidit.com/​KBFAQTree.jsp?​menuFlag=ssp|Sysaid FAQ'​s]] (Use the search) 
 +  ​**Chat with a live tech: ** [[https://​lowellareaschools.sysaidit.com/​ChatEnduserWelcomePage.jsp|Sysaid Chat with a tech]] or Groupwise Messenger 
 +  ​**File a Tech. request: ** [[https://​lowellareaschools.sysaidit.com/​servicePortal/#​|Sysaid Tech Request]] 
 +  - **Email: ** [[lastechsupport@lowellschools.com|]] 
 +  - <font inherit/​inherit;;#​c0392b;;​inherit>​**Emergencies;​** call Tech support __//​**x2891**//​__</​font>​
  
-Check out our [[https://​lowellareaschools.sysaidit.com/​KBFAQTree.jsp?&menuFlag=ssp&​notAddingIndexJSP=true#​[object Object]|FAQ]]+​​​​{{:hot-topics-icon.jpg?nolink&500x154|hot-topics-icon.jpg}}
  
-{{:hot-topics-icon.jpg?​nolink&​500x154|hot-topics-icon.jpg}}+----
  
-[[:new_phone|Bought a new phone and need to set it up]]?+[[http://​techwiki.lowellschools.com/​phones_voicemail|NEW PHONE SYSTEM 2020]]
  
-[[:chromebook_is_asking_for_old_password|Chromebook asking for old password]]+[[https://​docs.google.com/​document/​d/​1N7pQ0ngBYu4T9FVqx6PAsi98tejU42KYKSDg87Br-9w/​edit#​|FAX FROM YOUR PHONE IS NOW AVAILABLE!]]
  
-[[https://​docs.google.com/​document/​d/​1umC3uKPhamq_ruBJQjK7H_Gl9r2Fca4zToOGFDykrqs/​edit|I don't have all my icons or Network drives and the login screen looked different ]](A Reboot didnt fix it)+----
  
-[[https://docs.google.com/​document/​d/​1d19q8IC-7qYAlTacdox7l70TY4M95cvUnZm6Hl9nmZA/​edit#​bookmark=id.3uzgsn43a4es|My PDF's are opening in Edge how can I get them to open in Acrobat?]]+**F11**  ​Tech Help Desk (tech request) is **not working?​** ​ Open your Lowell Staff Applications and run **FIX** ​ Technology Help Desk.
  
-<font 14px/​Arial,​Helvetica,​sans-serif;;​null;;​inherit>​Youtube videos being blocked?</​font>  ​- [[https://support.google.com/chrome/answer/185277|In Chrome, you must be signed ​in AND have syncing data turned on.]]+---- 
 + 
 +[[https://www.blog.google/​products/chrome/saying-goodbye-flash-chrome/|Saying goodbye to Flash in Chrome]]
  
 ---- ----
  
-[[https://​www.facebook.com/​LASTECHNOLOGYDept|{{:​stucco-facebook-64px.png?​nolink&​64x64}}]] [[https://​plus.google.com/​u/​0/​109415364974475490223|{{http://​techwiki.lowellschools.com//​lib/​plugins/​ckgedit/​fckeditor/​userfiles/​image/​stucco-googleplus-64px.png?​nolink&​64x64}}]] ​[[https://​twitter.com/​LAS_Technology|{{:​stucco-twitter-64px.png?​nolink&​64x64}}]] Follow us to stay informed+[[https://​twitter.com/​LAS_Technology|{{:​stucco-twitter-64px.png?​nolink&​64x64}}]] Follow us to stay informed 
 + 
 +\\
  
  
home.1557754029.txt.gz · Last modified: 2019/05/13 09:27 by jasonw