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- **Specific problems: ** [[https://lowellareaschools.sysaidit.com/KBFAQTree.jsp?menuFlag=ssp|Sysaid FAQ's]] (Use the search) | - **Specific problems: ** [[https://lowellareaschools.sysaidit.com/KBFAQTree.jsp?menuFlag=ssp|Sysaid FAQ's]] (Use the search) | ||
- **Chat with a live tech: ** [[https://lowellareaschools.sysaidit.com/ChatEnduserWelcomePage.jsp|Sysaid Chat with a tech]] or Groupwise Messenger | - **Chat with a live tech: ** [[https://lowellareaschools.sysaidit.com/ChatEnduserWelcomePage.jsp|Sysaid Chat with a tech]] or Groupwise Messenger | ||
- | - **File a Tech. request: **The bonsai tree icon on your desktop or laptop. | + | - **File a Tech. request: **Via the** **icon on your desktop or laptop. |
- **Email: ** [[lastechsupport@lowellschools.com|]] | - **Email: ** [[lastechsupport@lowellschools.com|]] | ||
- <font inherit/inherit;;#c0392b;;inherit>**Emergencies;** call Tech support __//**x2891**//__</font> | - <font inherit/inherit;;#c0392b;;inherit>**Emergencies;** call Tech support __//**x2891**//__</font> |