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home [2020/02/26 09:46]
jasonw
home [2021/08/16 09:18]
jasonw
Line 12: Line 12:
   - **Specific problems: ** [[https://​lowellareaschools.sysaidit.com/​KBFAQTree.jsp?​menuFlag=ssp|Sysaid FAQ'​s]] (Use the search)   - **Specific problems: ** [[https://​lowellareaschools.sysaidit.com/​KBFAQTree.jsp?​menuFlag=ssp|Sysaid FAQ'​s]] (Use the search)
   - **Chat with a live tech: ** [[https://​lowellareaschools.sysaidit.com/​ChatEnduserWelcomePage.jsp|Sysaid Chat with a tech]] or Groupwise Messenger   - **Chat with a live tech: ** [[https://​lowellareaschools.sysaidit.com/​ChatEnduserWelcomePage.jsp|Sysaid Chat with a tech]] or Groupwise Messenger
-  - **File a Tech. request: ** [[https://​lowellareaschools.sysaidit.com/​servicePortal/#​|Sysaid Tech Request]]+  - **File a Tech. request: **The bonsai tree icon on your desktop or laptop.
   - **Email: ** [[lastechsupport@lowellschools.com|]]   - **Email: ** [[lastechsupport@lowellschools.com|]]
   - <font inherit/​inherit;;#​c0392b;;​inherit>​**Emergencies;​** call Tech support __//​**x2891**//​__</​font>​   - <font inherit/​inherit;;#​c0392b;;​inherit>​**Emergencies;​** call Tech support __//​**x2891**//​__</​font>​
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-[[http://​techwiki.lowellschools.com/​phones_voicemail|NEW PHONE SYSTEM 2020]]+[[:chromebooks|BYOD, 1-2-1, Virtual Chromebook answers to your questions]]
  
 [[https://​docs.google.com/​document/​d/​1N7pQ0ngBYu4T9FVqx6PAsi98tejU42KYKSDg87Br-9w/​edit#​|FAX FROM YOUR PHONE IS NOW AVAILABLE!]] [[https://​docs.google.com/​document/​d/​1N7pQ0ngBYu4T9FVqx6PAsi98tejU42KYKSDg87Br-9w/​edit#​|FAX FROM YOUR PHONE IS NOW AVAILABLE!]]
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