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home [2019/08/07 11:29]
jasonw
home [2019/11/12 08:10]
jasonw
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 +Your Lowell Technology Team
  
 +|  Tech. Director \\ Network Administrator| ​  \\ Instructional Technology| ​ Desktop Support \\ End User Support| ​ Device Support \\ End User Support|
 +|**Eric** |**Julie** |**Jason** |**Jack** |
 +|{{:​ex.jpg?​nolink&​175x234|ex.jpg}}|{{:​julie.jpg?​nolink&​175x234|julie.jpg}}|{{:​jay.jpg?​nolink&​175x234|jay.jpg}}|{{:​jack.jpg?​nolink&​175x234|jack.jpg}}|
  
-**Try a <font 14px/Arial,Helvetica,​sans-serif;;​inherit;;​inherit>​'Search</font><​font ​14px/Arial,​Helvetica,​sans-serif;;inherit;;​inherit>​', for any keywords in the search box at the top. Also Check out our</​font>​**  ​[[https://lowellareaschools.sysaidit.com/KBFAQTree.jsp?&​menuFlag=ssp&​notAddingIndexJSP=true#​[object Object]|FAQ]]+Get HELP by following the flow below. 
 + 
 +  - **General questions:​** [[http://​techwiki.lowellschools.com|Tech Wiki]] (you are heretry a search) 
 +  ​**Specific problems: ** [[https://​lowellareaschools.sysaidit.com/​KBFAQTree.jsp?​menuFlag=ssp|Sysaid FAQ's]] (Use the search) 
 +  - **Chat with a live tech: ** [[https://​lowellareaschools.sysaidit.com/​ChatEnduserWelcomePage.jsp|Sysaid Chat with a tech]] or Groupwise Messenger 
 +  - **File a Tech. request: ** [[https://​lowellareaschools.sysaidit.com/​servicePortal/#​|Sysaid Tech Request]] 
 +  - **Email: ** [[lastechsupport@lowellschools.com|]] 
 +  - **Last resort;​** ​ call Tech support x2891 
 +<​font ​28px/inherit;;#ff0000;;​inherit>​**Welcome Back 2019-2020**</​font>​[[https://​docs.google.com/document/​d/​1Fp-leqKrbytw8mIAs__kWCvP5eM1B2oWAwIjPK-X5eA/​edit?usp=sharing|Click this link to the document that you need to read]]
  
 ---- ----
  
-<font 28px/​inherit;;#​ff0000;;​inherit>​**Welcome Back 2019-2020**</​font>​ [[https://​docs.google.com/​document/​d/​1Fp-leqKrbytw8mIAs__kWCvP5eM1B2oWAwIjPK-X5eA/edit?usp=sharing|Click this link to the document that you need to read]]+{{:hot-topics-icon.jpg?nolink&​500x154|hot-topics-icon.jpg}}
  
 ---- ----
  
-{{:hot-topics-icon.jpg?​nolink&​500x154|hot-topics-icon.jpg}}+[[https://​www.blog.google/​products/​chrome/​saying-goodbye-flash-chrome/​|Saying goodbye to Flash in Chrome]] 
 + 
 +----
  
 <font 18px/​inherit;;#​ff0000;;​inherit>​**Groupwise **</​font>​looks different, how can I change it back or learn about the new features? <font 18px/​inherit;;#​ff0000;;​inherit>​**Groupwise **</​font>​looks different, how can I change it back or learn about the new features?
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 [[https://​drive.google.com/​file/​d/​1XLowX867lCrRuPODWqsUEoAbtJK18IWn/​view?​usp=sharing|Julie'​s What's New Video]] [[https://​drive.google.com/​file/​d/​1XLowX867lCrRuPODWqsUEoAbtJK18IWn/​view?​usp=sharing|Julie'​s What's New Video]]
  
-[[https://​www.youtube.com/​watch?​v=1lgFM5BcxRU|Watch the "​What'​s new?" Video]] - Official Video+[[https://​www.youtube.com/​watch?​v=1lgFM5BcxRU|Watch the "​What'​s new?" Video]] 
 + - Official Video
  
-[[https://​www.youtube.com/​watch?​v=Y_hu-ZxO04k|Watch the "What is conversation threading"​ Video]] - Official Video+[[https://​www.youtube.com/​watch?​v=Y_hu-ZxO04k|Watch the "What is conversation threading"​ Video]] 
 + - Official Video
  
 Turn off Conversation threading TOOLS→OPTIONS→ENVIRONMENT→Uncheck ENABLE CONVERSATION THREADING Turn off Conversation threading TOOLS→OPTIONS→ENVIRONMENT→Uncheck ENABLE CONVERSATION THREADING
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 [[https://​twitter.com/​LAS_Technology|{{:​stucco-twitter-64px.png?​nolink&​64x64}}]] Follow us to stay informed [[https://​twitter.com/​LAS_Technology|{{:​stucco-twitter-64px.png?​nolink&​64x64}}]] Follow us to stay informed
 +
 +\\
  
  
home.txt · Last modified: 2023/12/18 06:46 by admin