This shows you the differences between two versions of the page.
Both sides previous revision Previous revision Next revision | Previous revision Next revision Both sides next revision | ||
home [2019/05/13 09:26] jasonw |
home [2020/01/29 11:51] jasonw |
||
---|---|---|---|
Line 1: | Line 1: | ||
+ | Your Lowell Technology Team | ||
+ | | Tech. Director \\ Network Administrator| \\ Instructional Technology| Desktop Support \\ End User Support| Device Support \\ End User Support| | ||
+ | |**Eric** |**Julie** |**Jason** |**Jack** | | ||
+ | |{{:ex.jpg?nolink&175x234|ex.jpg}}|{{:julie.jpg?nolink&175x234|julie.jpg}}|{{:jay.jpg?nolink&175x234|jay.jpg}}|{{:jack.jpg?nolink&175x234|jack.jpg}}| | ||
- | **Try a <font 14px/Arial,Helvetica,sans-serif;;inherit;;inherit>'Search</font><font 14px/Arial,Helvetica,sans-serif;;inherit;;inherit>', for any keywords in the search box at the top.</font>** | + | <code> |
+ | Get HELP by following the flow below. | ||
+ | </code> | ||
+ | |||
+ | - **General questions:** [[http://techwiki.lowellschools.com|Tech Wiki]] (you are here, try a search) | ||
+ | - **Specific problems: ** [[https://lowellareaschools.sysaidit.com/KBFAQTree.jsp?menuFlag=ssp|Sysaid FAQ's]] (Use the search) | ||
+ | - **Chat with a live tech: ** [[https://lowellareaschools.sysaidit.com/ChatEnduserWelcomePage.jsp|Sysaid Chat with a tech]] or Groupwise Messenger | ||
+ | - **File a Tech. request: ** [[https://lowellareaschools.sysaidit.com/servicePortal/#|Sysaid Tech Request]] | ||
+ | - **Email: ** [[lastechsupport@lowellschools.com|]] | ||
+ | - **Last resort;** call Tech support __//**x2891** //__ | ||
+ | {{:hot-topics-icon.jpg?nolink&500x154|hot-topics-icon.jpg}} | ||
---- | ---- | ||
- | Check out our [[https://lowellareaschools.sysaidit.com/KBFAQTree.jsp?&menuFlag=ssp¬AddingIndexJSP=true#[object Object]|FAQ]] | + | [[http://techwiki.lowellschools.com/phones_voicemail|NEW PHONE SYSTEM 2020]] |
- | {{:hot-topics-icon.jpg?nolink&500x154|hot-topics-icon.jpg}} | + | [[https://docs.google.com/document/d/1N7pQ0ngBYu4T9FVqx6PAsi98tejU42KYKSDg87Br-9w/edit#|FAX FROM YOUR PHONE IS NOW AVAILABLE!]] |
- | [[:new_phone|Bought a new phone and need to set it up]] | + | ---- |
- | [[:chromebook_is_asking_for_old_password|Chromebook asking for old password]] | + | **F11** / Tech Help Desk (tech request) is **not working?** Open your Lowell Staff Applications and run **FIX** Technology Help Desk. |
- | [[https://docs.google.com/document/d/1umC3uKPhamq_ruBJQjK7H_Gl9r2Fca4zToOGFDykrqs/edit|I don't have all my icons or Network drives and the login screen looked different ]](A Reboot didnt fix it) | + | ---- |
- | [[https://docs.google.com/document/d/1d19q8IC-7qYAlTacdox7l70TY4M95cvUnZm6Hl9nmZA/edit#bookmark=id.3uzgsn43a4es|My PDF's are opening in Edge how can I get them to open in Acrobat?]] | + | [[https://www.blog.google/products/chrome/saying-goodbye-flash-chrome/|Saying goodbye to Flash in Chrome]] |
- | + | ||
- | <font 14px/Arial,Helvetica,sans-serif;;null;;inherit>Youtube videos being blocked?</font> - [[https://support.google.com/chrome/answer/185277|In Chrome, you must be signed in AND have syncing data turned on.]] | + | |
---- | ---- | ||
- | [[https://www.facebook.com/LASTECHNOLOGYDept|{{:stucco-facebook-64px.png?nolink&64x64}}]] [[https://plus.google.com/u/0/109415364974475490223|{{http://techwiki.lowellschools.com//lib/plugins/ckgedit/fckeditor/userfiles/image/stucco-googleplus-64px.png?nolink&64x64}}]] [[https://twitter.com/LAS_Technology|{{:stucco-twitter-64px.png?nolink&64x64}}]] Follow us to stay informed | + | [[https://twitter.com/LAS_Technology|{{:stucco-twitter-64px.png?nolink&64x64}}]] Follow us to stay informed |
+ | |||
+ | \\ | ||