START HERE: The Following Instructions will help you setup your mobile device or smartphone to sync (in real-time) with your GroupWise Mailbox and Calendar.

GWMobile allows you to receive your school email directly into your mail app on your mobile phone.

1. You submitted a tech request. Simply double click the “Technology Help Desk” Icon on your desktop and choose the option GWMobile.
2. Your mobile device has a successful connection to the Internet or LAS-Staff network. If not go click HERE.
3. You are not currently using any other App or POP3 to sync your device with your GroupWise email. Doing so may cause issues. If you are using a 3rd party app disable/uninstall before proceeding with these instructions. If you use 3rd party apps GWCalendar and/or GWMail, uninstall these. Disable all POP3 connections first before proceeding.

Once you are all set with the above or you received a new phone, then just Choose the instructions for your model below.

*Be sure you have the “Mail” application on your phone before you start.*

1. Go to SETTINGS
2. For IOS 14 and newer, go to Mail. For IOS v.12 to 11, go to “Passwords & Accounts”. IOS v.10 and below, go to “Mail” or “Mail, Contacts, Calendars”
3. Tap “Add Account…”
4. Select “Microsoft Exchange”
5. Tap “Setup Manually” If prompted
6. Use the following information to complete the necessary setup steps :
   1. Email : (your normal email ie:JSmith@lowellschools.com)
   2. Description : (Name it whatever you want ie: LAS Mail, Groupwise, Work)
   3. Tap “Next”
   4. Tap “Sign In”
   5. Password : (your normal LAS GroupWise password)
   6. Tap “Next”
   7. For “SERVER” enter “gwmobile.lowellschools.com” (without the quotes)
   8. Domain: LEAVE BLANK
   9. Enter your username ie: JSmith (DO NOT ENTER YOUR EMAIL ADDRESS HERE)
   10. Tap “NEXT”
   11. Choose what to sync. You can always change these settings later. Your options are Mail, Contacts, Calendars and Reminders. If you only want email, turn everything but Mail off. Click SAVE to complete the setup process.
   12. From your device applications, choose MAIL application to access your email. Choose the Calendar app to see your GroupWise calendar events. By default, all events 3 days and newer are synced. This is the recommended setting.

1. Goto SETTINGS
2. Goto “Accounts & sync” or “accounts & Backup”
3. Click “Add Account” or “Manage accounts” Then “Add Account”
4. Select “Corporate or Exchange or MS Exchange” (The selection terminology may defer from device to device). If it ask you to name the new account, put in something that makes sense to you such as “Lowell Email”
5. Use the following information to complete the necessary setup steps :
   1. Email : (your normal email ie:JSmith@lowellschools.com)
   2. Password : (your normal LAS GroupWise password)
   3. Domain : (leave this blank> (The field may or may not appear) (tap Manual setup if needed for advanced features.)
   4. Domain\Username: enter username (First letter of your first name then your last name) ie: “\JSmith” without the quotes. (don't forget the \ symbol before username)
   5. Server: gwmobile.lowellschools.com
   6. Use Secure Connection (SSL) and or Accept all SSL certificates SHOULD be CHECKED.
   7. Click Next or OK

From your device applications, choose MAIL application to access your email. Choose the Calendar app to see your GroupWise calendar events. Use the Contacts app to see and access your contacts.