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Google Apps for Education FAQs

General Google Apps Questions

  • How do I activate my Google Apps account? Activate by logging into Google or a Chromebook using Use your network password.
  • How do I log in to my Google Apps account to sync bookmarks? How to log-in to Chrome and sync bookmarks
  • What is my Google Apps Password? Your password is the same as your network login.
  • How do I forward my Google mail to another email account I own? Forwarding mail instructions. Be sure to TURN ON forwarding before you save. Test the forward by sending an email to your account.
  • What if I already have a personal Google/Gmail account? * Your Google Apps account ( is separate from your account. They will not be combined. You will need to log in separately with each account's credentials to check email unless you choose to forward email to a single account. You can share calendars across the accounts too if you choose. For example, you can share your personal Gmail calendar with your account; thus you can see both when viewing your account. Tips for using more than one account on your computer.
  • How do I setup my iPhone to sync with Google apps: To setup your iPod iPad or iPhone to sync with ( Gmail / calendar / contacts click here

Google Mail (GMail)

Google Docs

  • Are there limitations on file sizes within the Google Apps services? Please view Getting to know Google Docs: Size limits for the latest information on size and format thresholds.
  • How do I limit access to documents shared with others? * When sharing documents with others, use the options on the Advanced Permissions tab. Please refer to the “Limiting Access to your Docs” section of the Google Help topic Sharing: Adding viewers and editors for more information.

Google Calendar

  • How long do past events stay on my Google calendar? * Your past events remain on your calendar forever, unless you delete them. If you want to view past events, make sure you wait a few seconds for Google Calendar to retrieve them for the date you select.
  • In calendar, is there any way to make important events stand out on the calendar with a different or bold font, color or shading? At this time the only way to do this is to create a calendar for important events and make it a color that stands out from your other calendar(s).
  • Does Google Calendar have event reminders? Yes, by default, Google Calendar displays a pop-up reminder 10 minutes before an event. You change the reminder time by editing the settings for your calendar. You can find details in the Google's Google Apps Getting Started Guide. To receive event reminders, make sure your Calendar window is open.
  • Can I change the number of days that appear on my calendar? * Yes, you can specify a custom number of days. Click Settings in the upper-right corner of your Calendar window. On the General tab, select a number of days in the Custom view drop-down list.
  • How can I publish my calendar for others to view? There are several options to publish your calendar. The easiest is way is to share the Calendar ID with others so that they can add it to their calendar list. Remember though, the calendar must be public or shared within the LowellEducation domain to be viewed by others .
  • If someone shares his or her calendar with me, can I hide the calendar? Yes, you can hide the calendar by clicking it in your list of calendars on the left of your calendar view.
  • What happens to my shared calendar if I am no longer employed by Lowell Schools? Will others who need to access it still be able to see it? As long as there is at least one user in active standing who “owns” the calendar, the calendar will be available to that user. So for a department/group shared calendar, make sure more than one person can manage sharing for it.
  • Do I have any control over the level of access that others have to my calendar when I share it? If you share your calendar with everyone at, you can specify whether they can see only free/busy information or all event details. You can also share your calendar with specific people at the, and can give them one of the following levels of access: * See free/busy information only * See all event details * Make changes to your calendar * Make changes and share your calendar with others.
  • If I want to access another employee's calendar, such as my manager, does that person need to give me permission? Yes, if you want to access another employee's calendar, that person must give you permission, by editing the settings for the calendar.
  • If someone shares his or her calendar with me, can I receive notifications when attendees accept invitations to that person's events? Yes, you can set up notifications for a shared calendar. Here's how: * Access Google Calendar. * In the upper-right corner of the page, click Settings. * Click the Calendars tab. * On the Calendars tab, click the Notifications link for the calendar. * Choose the settings you want. * Click Save.
  • Can I invite meeting attendees who are outside of Lowell Schools? Yes, you can send meeting invitations to any email address.
  • Will I get a notification if an attendee accepts my meeting invitation? Yes, you will get a notification if reminders are turned on. You can turn reminders on, and choose whether to receive a pop-up notification or an email notification: * Access Google Calendar. * In the upper-right corner of the page, click Settings. * Click the Calendars tab. * Under My Calendars, click the Notifications link for your calendar. * Choose the settings you want. * Click Save.
  • Can I see a list of attendees who have accepted my invitation? Yes, open the event details to see who has accepted your invitation.
  • Can I set up a recurring meeting? Yes, Google Calendar fully supports recurring meetings. To set one up, in your meeting invitation, select an option in the Repeats drop-down list.
  • As the meeting host, can I change the schedule by dragging the meeting to a new time on my calendar? Yes, if you drag the meeting to another time. Google Calendar will ask you if you want to notify your guests.
  • Is there a way to invite an optional attendee to a meeting? Google Calendar currently does not include the option to specify optional attendees. As a workaround, you can indicate which attendees are optional in the Description field.
  • Can I edit just one instance of a meeting in a recurring meeting? Yes. Open the instance that you want to edit, make your changes, and click Save. Google Calendar then asks you whether you want to apply your changes to just the selected meeting, all meetings, or all meetings moving forward.
  • Can I make a meeting private? Yes, Google Calendar has privacy settings. In the event details, select Private so only others with Make changes to events privileges (or higher) for your calendar can see the event and its details.
  • Can I create “live” links in my event description? * Yes, but only if you don't let attendees edit the invitation (don't select the Guests can modify event check box). Note that, as the host, you always can edit the invitation; the links won't appear as “live” on your own calendar. However, you'll see the live links in the event confirmation message you receive. * To create a link to a website in the event description, simply type the URL, such as You can also create linked text by using HTML tags. For example, to create the link Product Info, you would use HTML code in the format <a href=“”>Product Info</a>. If the HTML code is valid, Google Calendar hides the HTML when you save the event (but shows the text “Product Info”). It then creates the link in the invitation that attendees receive.
  • If I'm invited to a meeting, can I propose a new time for it? Not directly, but there's an easy workaround. First, open the invitation and, under Are You Coming?, select Maybe. Then do one of the following: * To propose a new time to the host only, enter your proposal in the Add a Note field. * To propose a new time to all the attendees, click the Email guests link in the upper-right corner to send your new proposal in an email message to one or more attendees.
  • Can I forward an invitation to another employee? Yes, if the meeting host selected the option to allow guests to invite others. If so, in your meeting invitation, click Add guests, type the address to which you want to forward the invitation, and then click Save. Google Calendar will ask you if you want to send an invitation to the new guest. The new guest will then always receive updates to the meeting from the host. Note that the meeting host is notified by email that you invited another attendee.
  • If someone outside of Lowell Schools sends me an invitation from another type of calendar, can I accept the invitation on my Google calendar? Yes, in most cases, you can. If possible, Google Calendar inserts an Add to Calendar link in the invitation. Simply click the link, and the invitation is added to your Google calendar. Otherwise, if the invitation is in the standard .ics format (such as Microsoft Outlook and Lotus Notes invitations), you can download the .ics file and upload it to Google Calendar.
google_apps_faqs.txt · Last modified: 2018/05/01 12:50 by jpelletier