techwiki.lowellschools.com

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**<font 22px/inherit;;inherit;;inherit>Help Procedures</font>**

[[:sysaid|At Lowell Area Schools, we utilize an electronic technology helpdesk application called sysaid]].

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===== Sysaid (Tech Request) =====

  * <font 16px/inherit;;inherit;;inherit>Please use this system for any and **all** technology-related assistance.</font>
  * <font 16px/inherit;;inherit;;inherit>No problem is too big or too small for a tech request.</font>

<font 16px/inherit;;inherit;;inherit>Simply double click the "Technology Help Desk" Icon on your desktop.</font>

[[http://lowellareaschools.sysaidit.com/Login.jsp|If you are at home, use this link; http://lowellareaschools.sysaidit.com/Login.jsp]]

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===== When your computer is down =====

<font 16px/inherit;;inherit;;inherit>Please use another staff or lab computer in your building to access Sysaid</font><font 16px/inherit;;inherit;;inherit>.</font>

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===== When your printer is out of ink =====

Please contact MOS (800-442-9070). or [[http://www.mos-xerox.com/supplies/|click here http://www.mos-xerox.com/supplies/]]

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===== Student Password Issues =====

<font 16px/inherit;;inherit;;inherit>If a student cannot remember his/her password, you can simply look it up in Infinite Campus under the "Password" tab.</font>

{{tag>help ink student_password sysaid tech_request work_request}}

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