technology_help_procedures [techwiki.lowellschools.com]

technology_help_procedures

Table of Contents

Sysaid (Tech Request)
When your computer is down
When your printer is out of ink
Student Password Issues

Help Procedures

At Lowell Area Schools, we utilize an electronic technology helpdesk application called sysaid.

Sysaid (Tech Request)

Please use this system for any technology-related assistance.
No problem is too big or too small for a tech request.

Windows: Double click the “Technology Help Desk” Icon on your desktop.

Chromebook or at home, use this link; http://lowellareaschools.sysaidit.com/Login.jsp

When your computer is down

Please contact the office and they will file a tech request on your behalf or call us at x2891.

When your printer is out of ink

Please contact MOS (800-442-9070). or click here http://www.mos-xerox.com/supplies/

Student Password Issues

If a student cannot remember his/her password, you can simply look it up in Infinite Campus under the “Password” tab.

help, ink, student password, sysaid, tech request, work request

technology_help_procedures.txt · Last modified: 2024/11/14 13:57 by admin