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phones_voicemail [2018/03/28 12:41]
jasonw
phones_voicemail [2020/09/18 13:31]
jasonw
Line 1: Line 1:
 +{{tag>​fax}}
 +
 <font 22px/​Arial,​Helvetica,​sans-serif;;​inherit;;​inherit>​**Phones and Voice-mail**</​font>​ <font 22px/​Arial,​Helvetica,​sans-serif;;​inherit;;​inherit>​**Phones and Voice-mail**</​font>​
  
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-The LAS phone system underwent ​major upgrade this summer (2011). Lots of things ​have changedsome have stayed ​the sameThe phone system has two main categoriesphones ​and voice-mail Please navigate ​the links below to find the answers, instruction and how-to'​s ​you are looking for.+Lowell Area School'​s utilizes a VoIP cloud-based telecommunications product named "Go-To Connect"​. This advanced ​phone service replaces traditional phone equipment; offering ​robust suite of communication features, and easy management from your web browser or mobile app. 
 + 
 +[[https://​docs.google.com/​document/​d/​1WK7ka0LEXaDpw8qGWQb7LekYFtEJMkn7Sx1j6X-rsZg/​edit?​usp=sharing|1st Time GoToConnect User Login Setup - Required for using GoToConnect app or softphone with your 2### phone number)]] 
 + 
 +[[https://​docs.google.com/​document/​d/​1aIwwHbRvm3y0r0wgGEwSUs0nXP9V0IEgZn7l6uwMnTA/​edit#​|Everything you need to know on how to use Yealink phones and Voice-Mail here at LAS ]] 
 + 
 +  * [[:​gotoconnect|Go To Connect Meetings]] 
 +  * [[https://​docs.google.com/​document/​d/​1N7pQ0ngBYu4T9FVqx6PAsi98tejU42KYKSDg87Br-9w/​edit#​heading=h.1ei2oxdbszm8|Sending and receiving faxes via E-mail]] 
 +  * [[https://​www.youtube.com/​user/​jivetraining|Go To Connect Training and Support Videos]] 
 +  * [[https://​www.youtube.com/​watch?​v=0kYeAOD68m8|Go To Connect Smartphone App]] 
 +  * [[http://​support.yealink.com/​forward2download?​path=ZIjHOJbWuW/​DFrGTLnGyps5ejdULu/​plusSymbolnsmsLwOJpDcfLRKwGnZpZrQKplusSymbolgJKMhHn3OOIksV/​hKNrNp7rwcbHnozL8uO/​jy0v3tY8Bpmfy2sL7Q5FKlK7Ji7VizQKKuP4x3Y4XUn2iveqD1j0qjB5IyTPie0qdmVSi|Yealink Phone Manual]] 
 + 
 +**Phone not ringing!** 
 +  - Make sure the volume is not turned all the way down. 
 +  - Verify you do not have DND (do not disturb) on your desk phone. 
 +  - If you use GoToConnect Appturn off  do not disturb setting in the app. 
 +  - If you have used myJive website to configure your phone, ​verify that do not disturb is not on. 
 + 
 +**Transferring / Answering Other ****Phones** 
 + 
 +To transfer a call directly to any voicemail, just add 0 before the extension when you transfer \\ 
 +To pick up a call from another phone dial *97 then the extension # of the phone you want to answer 
 + 
 +  * [[https://​docs.google.com/​document/​d/​11ueUeJEdr6bISwcBjma88D4hhusUEZdki5ISxsoIO3M/​edit?​usp=sharing|Instructions for how to Transfer Calls - Multiple Methods]]- Text 
 +  * [[https://​drive.google.com/​file/​d/​1HZXUUm8kycWP8oOhY-4WZ3rxxWoO21z2/​view?​usp=sharing|Using Web interface with a headset to answer ​and transfer calls]]Video 
 +  * [[https://​docs.google.com/​document/​d/​1Khk-9907eUFFex9rMOVsC_6YC3CbIOnn-fD7l3pfG4c/​edit|Create a button to dial or pick up a call from another phone]] 
 + 
 +**Office Personal information** 
 +  * [[https://​drive.google.com/​file/​d/​1G39Eu_XfysqeAN0j98_HdzFoaQaR239M/​view?​usp=sharing|Proxy to Groupwise mailboxes for voice mail messages]]- Video 
 +  * [[https://​docs.google.com/​document/​d/​1OhmiEGfhqv8vkIzfkLBmLBudR51nrBP_rERpCpAFbr0/​edit|Access building Attendance and Main Voicemail box]]- Text 
 +  * [[https://​drive.google.com/​file/​d/​1qaSrPznHwm5N41iQNQ0-1LMtH2F3lvIy/​view|Notifications for Attendance and Main Voicemail Box]]- Video 
 +      * You may need to search for the proxy inside the steps to see the proxy to add notifications 
 + 
 +Do you have more questions? [[https://​support.goto.com/​jive|https://​support.goto.com/jive]]
  
-  * **[[:​phones|Phones]]** 
-  * **[[:​voice_mail|Voice Mail]]** 
  
phones_voicemail.txt · Last modified: 2020/10/08 07:55 by jasonw