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novell_messenger_faq_alerts_how-to [2018/03/28 12:35]
jasonw
novell_messenger_faq_alerts_how-to [2019/08/04 11:10]
jpelletier
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-You can always launch Novell Messenger using the icon found in your Staff Applications. ​Icon looks like → {{:​1475423756763369.jpg?​nolink&​34|1475423756763369.jpg}}\\ +You can always launch Novell Messenger using the icon found in your Staff Applications. 
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 Messenger provides quick real-time communication with one or more colleges. Novell Messenger can be used on mobiles devices and computers.\\ Messenger provides quick real-time communication with one or more colleges. Novell Messenger can be used on mobiles devices and computers.\\
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-Messenger is pre-installed onto your LAS staff computer. When you login to your computer, Messenger will auto launch and prompt you for your login. Once you save your login credentials,​ it will auto-launch in the back group. If for whatever reason you do not have Messenger installed onto your staff computer, you can install it from your Staff Applications,​ INSTALLERS folder.\\+Messenger is pre-installed onto your LAS staff computer. When you log in to your computer, Messenger will auto-launch and prompt you for your login. (First time you will need to say YES to the certificate question if asked). Once you save your login credentials,​ it will auto-launch in the background. 
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 +If for whatever reason you do not have Messenger installed onto your staff computer, you can install it from your Staff Applications,​ INSTALLERS folder.\\
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-For mobile devices, ​goto your devices respective app store and search for "​Novell Messenger"​. After installed and opened, enter in your normal network login and password. ​For the server address, put in → [[https://​m.lowellschools.com:​8300|https://​m.lowellschools.com:​8300]] . When setting up the app, the server and port on separate lines. For this occurrence, the server = **m.lowellschools.com** and the port is **8300**.+For mobile devices, ​go to your devices respective app store and search for "​Novell Messenger"​. ​(On my Android it was called GroupWise Messenger) ​After installed and opened, enter your normal network login and password. 
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 +When setting up the app, the server and the port are on separate lines. For this occurrence, the server = **m.lowellschools.com** and the port is **8300**.  If on one line, enter → [[https://​m.lowellschools.com:​8300|https://​m.lowellschools.com:​8300]] ​.
  
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-**Commonly Ask Questions and How-To's:** +**Commonly Ask Questions and How-Tos:**
 ==== Disabling Messenger Alerts: ==== ==== Disabling Messenger Alerts: ====
  
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 === Problem: You do not want Messenger to auto-start when you login however it does. === === Problem: You do not want Messenger to auto-start when you login however it does. ===
  
-=== Solution: Open Messenger, ​goto Tools - Options then uncheck "Run Novell Messenger when Windows starts"​ option under the General section. Click OK and then the next time you login, Messenger will not auto-start. ===+=== Solution: Open Messenger, ​go to Tools - Options then uncheck "Run Novell Messenger when Windows starts"​ option under the General section. Click OK and then the next time you log in, Messenger will not auto-start. ===
  
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