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groupwise_web_access [2018/03/28 11:38]
jasonw
groupwise_web_access [2021/03/02 09:18]
civiadmin
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 <font 22px/​inherit;;​inherit;;​inherit>​**GroupWise WebAccess **</​font>​ <font 22px/​inherit;;​inherit;;​inherit>​**GroupWise WebAccess **</​font>​
  
-allows people to login to their LAS email from home or most anywhere in the world using a web browser. It works well using Chrome, IE or most any other browser available. It is recommended that WebAccess only be used outside of LAS. When at work, please use the normal GroupWise client installed on every computer.\\+[[https://​gwweb.lowellschools.com|**Groupwise WebAccess has been replaced by GWWEB, ​ found here ->  https://​gwweb.lowellschools.com]]** 
 + 
 +GroupWise WebAccess ​allows people to log in to their LAS email from home or most anywhere in the world using a web browser. It works well using Chrome, IE or most any other browser available. It is recommended that WebAccess only be used outside of LAS (unless on a Chromebook or Chromebox inside district)**When at work, please use the normal GroupWise client installed on every computer.** 
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-**KNOWN ISSUES PLEASE READ**: +**KNOWN ISSUES PLEASE READ**:.
- +
-   * If you are experiencing random log in problems: Check the box for "Use the Basic interface"​ at the main log in screen SEE BELOW: +
- +
-. \\ +
-—————{{:​gwcapture.jpg?​nolink&​233|gwcapture.jpg}} \\ +
- +
-  * White or Blank screen using IE 9. FIX = [[http://​windows.microsoft.com/​en-US/​windows7/​why-do-some-webpages-look-incorrect-in-internet-explorer-9|http://​windows.microsoft.com/​en-US/​windows7/​why-do-some-webpages-look-incorrect-in-internet-explorer-9]] +
- +
-  * Web Access ISSUE "Your login is not current. Please login again" You must clear your browser cache and cookies. +
- +
-  * After clearing your browser cache and cookies, you must restart your browser then login to WebAccess again. You should now be able to send mail without the error.+
  
 +   * Web Access ISSUE "Your login is not current. Please login again" First trying one more time, if this does not work, you must clear your browser cache and cookies.
 +      * After clearing your browser cache and cookies, you must restart your browser then login to WebAccess again. You should now be able to send mail without the error.
   * Web Access ISSUE "You must specify a recipient to send to" Even though you have added an address into the To: field. You must clear your browser cache and cookies.   * Web Access ISSUE "You must specify a recipient to send to" Even though you have added an address into the To: field. You must clear your browser cache and cookies.
- +      ​* After clearing your browser cache and cookies, you must restart your browser then login to WebAccess again. You should now be able to send mail without the error
-  ​* After clearing your browser cache and cookies, you must restart your browser then login to WebAccess again. You should now be able to send mail without the error+
  
 {{tag>​groupwise web_access web}} {{tag>​groupwise web_access web}}